Customer Service Representative Jobs in Canajoharie, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Customer service

  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 5 days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 5 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate - Temporary

  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 6 days ago
  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Herkimer, NY (24 miles from Canajoharie, NY)
  • 11 days ago
  • Herkimer, NY (24 miles from Canajoharie, NY)
  • 11 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Palatine Bridge, NY (4 miles from Canajoharie, NY)
  • 24 days ago
  • Palatine Bridge, NY (4 miles from Canajoharie, NY)
  • 24 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

PT Sales Associate - Cashier

  • Esperance, NY (14 miles from Canajoharie, NY)
  • 60+ days ago
  • Esperance, NY (14 miles from Canajoharie, NY)
  • 60+ days ago

Category/Area of Expertise: Retail Operations Job Requisition: 417281 Address: USA-NY-Esperance-11140 Western Turnpike Store Code: Store 08255 Management (7244437) Hannaford Supermarkets started...

Customer Service Rep(03443) - 132 West Fulton st

  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 90+ days ago
  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 90+ days ago

Company Description Job Description CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone....

Pool Customer Service Advisor

  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 30+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 30+ days ago

Alpin Haus Pool Customer Service Advisor in Amsterdam , New York Pool Customer Service Advisor Amsterdam, NY Full Time Pools/Spas Entry Level Share ( "EVERYONE IS FAMILY IN OUR HAUS" Company...

Customer Service Associate

  • Johnstown, NY (16 miles from Canajoharie, NY)
  • 30+ days ago
  • Johnstown, NY (16 miles from Canajoharie, NY)
  • 30+ days ago

Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...

Customer Service/Sales

  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 45+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Insurance Customer Service Representativ

  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 45+ days ago
  • Gloversville, NY (22 miles from Canajoharie, NY)
  • 45+ days ago

service representative....

Customer Service Representative II

  • Cooperstown, NY (19 miles from Canajoharie, NY)
  • 45+ days ago
  • Cooperstown, NY (19 miles from Canajoharie, NY)
  • 45+ days ago

looking for Customer Service Representative II to join our growing team....

Customer Success Specialist- Dutch speaking

  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 45+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 45+ days ago

As a Customer Success Representative, you will focus on building long-term relationships with doctors and dental practices. You will provide world-class customer care and in addition effectively...

Customer Service Rep(03301) - 43 Market St

  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 90+ days ago
  • Amsterdam, NY (21 miles from Canajoharie, NY)
  • 90+ days ago

CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone....

Customer Service Rep(03443) - 132 West Fulton st

  • West Fulton, NY (24 miles from Canajoharie, NY)
  • 90+ days ago
  • West Fulton, NY (24 miles from Canajoharie, NY)
  • 90+ days ago

CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone....

Demographic Data for Canajoharie, NY

Moving to Canajoharie, NY? Find some basic demographic data about Canajoharie, NY below.


Local
National
3,758
58
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Canajoharie, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Canajoharie, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Canajoharie, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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