Customer Service Representative Jobs in Brooklyn, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative, National Accounts
- New York, NY (3 miles from Brooklyn, NY)
- 1 hour ago
- New York, NY (3 miles from Brooklyn, NY)
- 1 hour ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Metuchen, NJ (21 miles from Brooklyn, NY)
- 1 hour ago
- Metuchen, NJ (21 miles from Brooklyn, NY)
- 1 hour ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Associate Client Advocate, Financial Institutions and Professional Services
- New York, NY (3 miles from Brooklyn, NY)
- 1 hour ago
- New York, NY (3 miles from Brooklyn, NY)
- 1 hour ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Wealth Senior Client Service Associate
- New York, NY (3 miles from Brooklyn, NY)
- 13 hours ago
- New York, NY (3 miles from Brooklyn, NY)
- 13 hours ago
Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client...
Customer Service Representative
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 13 hours ago
- Jersey City, NJ (5 miles from Brooklyn, NY)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Lodi, NJ (13 miles from Brooklyn, NY)
- 13 hours ago
- Lodi, NJ (13 miles from Brooklyn, NY)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-time Administrative Assistant/Customer Service
- Mount Vernon, NY (16 miles from Brooklyn, NY)
- 15 hours ago
- Mount Vernon, NY (16 miles from Brooklyn, NY)
- 15 hours ago
Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...
Office Clerk/Customer service/English-Russian speaking
- Brooklyn, NY
- 15 hours ago
- Brooklyn, NY
- 15 hours ago
Medical Supply Office is looking for a responsible English-Russian speaking Office Clerk to join our team. This is a full-time position with regular office hours. Responsibilities: - Answer phone...
Remote customer support agent Work from anywhere
- Brooklyn, NY
- 15 hours ago
- Brooklyn, NY
- 15 hours ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote WorkCustomer Experience Representative - JFK Airport
- Jamaica, NY (9 miles from Brooklyn, NY)
- 16 hours ago
- Jamaica, NY (9 miles from Brooklyn, NY)
- 16 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative - Medical Scheduler (Remote)
- Summit, NJ (19 miles from Brooklyn, NY)
- 16 hours ago
- Summit, NJ (19 miles from Brooklyn, NY)
- 16 hours ago
Be the next: Customer Service Representative - Medical Scheduler (Remote) Premier NX is the expert in providing Customer Experience Solutions....
Remote WorkEvening Customer Service Representative
- Union, NJ (14 miles from Brooklyn, NY)
- 23 hours ago
- Union, NJ (14 miles from Brooklyn, NY)
- 23 hours ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Part-Time Customer Service Representative - Chelsea
- New York, NY (3 miles from Brooklyn, NY)
- 23 hours ago
- New York, NY (3 miles from Brooklyn, NY)
- 23 hours ago
About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary new category in health. With over 200 studios across 40 states, we deliver...
Customer Service Rep(03395) - 479 Pompton Ave
- Cedar Grove, NJ (16 miles from Brooklyn, NY)
- 1 day ago
- Cedar Grove, NJ (16 miles from Brooklyn, NY)
- 1 day ago
Company Description Job Description Now Hiring Happy Smiling Faces to be part of a TEAM of Dedicated loyal Team Members who work together to accomplish our goal of Valued Customer Satisfaction in...
- Bronx, NY (9 miles from Brooklyn, NY)
- 1 day ago
- Bronx, NY (9 miles from Brooklyn, NY)
- 1 day ago
Crunch Fitness is an industry-leading fitness company dedicated to providing a fun, inclusive andresults-driven environment for individuals of all fitness levels. As one the largest and...
Demographic Data for Brooklyn, NY
Moving to Brooklyn, NY? Find some basic demographic data about Brooklyn, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brooklyn, NY
Highest Education Level
Customer Service Representatives in Brooklyn, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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