Customer Service Representative Jobs in Binghamton, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Summer 2025 Member Service Representative-Broome County, NY
- Binghamton, NY
- 2 days ago
- Binghamton, NY
- 2 days ago
About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve...
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
CAS Aftermarket Customer Service Representative (Hybrid)
- Endicott, NY (10 miles from Binghamton, NY)
- 9 days ago
- Endicott, NY (10 miles from Binghamton, NY)
- 9 days ago
The Customer Service Representative (CSR) is the main interface with our customer's while units are in for repair....
Customer Service Representative
- Vestal, NY (10 miles from Binghamton, NY)
- 10 days ago
- Vestal, NY (10 miles from Binghamton, NY)
- 10 days ago
Writes contracts, process reservations, and assigns equipment Quotes rental rates during the phone conversation (one call resolution)....
Customer Service Representative
- Montrose, PA (22 miles from Binghamton, NY)
- 10 days ago
- Montrose, PA (22 miles from Binghamton, NY)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Endicott, NY (10 miles from Binghamton, NY)
- 13 days ago
- Endicott, NY (10 miles from Binghamton, NY)
- 13 days ago
Customer service representative needed for a locally owned clothing brand! Hours: Monday - Friday 8 am - 5:00 pm Alternating Sundays 8-5....
- Conklin, NY (9 miles from Binghamton, NY)
- 13 days ago
- Conklin, NY (9 miles from Binghamton, NY)
- 13 days ago
Our client in Conklin is looking for a sales oriented Customer Service Rep and Purchasing Agent to work in their manufacturing facility. This is an excellent opportunity to get in with a very...
Member Service Representative - Johnson City, NY
- Johnson City, NY (6 miles from Binghamton, NY)
- 16 days ago
- Johnson City, NY (6 miles from Binghamton, NY)
- 16 days ago
About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve...
- Conklin, NY (9 miles from Binghamton, NY)
- 22 days ago
- Conklin, NY (9 miles from Binghamton, NY)
- 22 days ago
Apply today to learn more about joining our team! Shift: 5AM - 1:30PM - Wed & Thur days off - Must be okay working weekends Pay: $16-17/hr DOE Perform customer service duties such as processing...
Join the Green Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the...
Summer 2025 Temporary Member Service Representative -Western, NY
- Apalachin, NY (17 miles from Binghamton, NY)
- 30+ days ago
- Apalachin, NY (17 miles from Binghamton, NY)
- 30+ days ago
About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve...
Retail Customer Service Associate
- Vestal, NY (10 miles from Binghamton, NY)
- 30+ days ago
- Vestal, NY (10 miles from Binghamton, NY)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Johnson City, NY (6 miles from Binghamton, NY)
- 30+ days ago
- Johnson City, NY (6 miles from Binghamton, NY)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Seasonal Retail Sales Associate
- Vestal, NY (10 miles from Binghamton, NY)
- 60+ days ago
- Vestal, NY (10 miles from Binghamton, NY)
- 60+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Demographic Data for Binghamton, NY
Moving to Binghamton, NY? Find some basic demographic data about Binghamton, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Binghamton, NY
Highest Education Level
Customer Service Representatives in Binghamton, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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