Customer Service Representative Jobs in Binghamton, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Conklin, NY (9 miles from Binghamton, NY)
- 12 hours ago
- Conklin, NY (9 miles from Binghamton, NY)
- 12 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Blood Collection Staff - Customer Service
- Johnson City, NY (6 miles from Binghamton, NY)
- 13 hours ago
- Johnson City, NY (6 miles from Binghamton, NY)
- 13 hours ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
NY Employer Customer Service Representative - Bingha in Binghamton , New York GENERAL SUMMARY Services customers through various teller transactions....
- Johnson City, NY (6 miles from Binghamton, NY)
- 6 days ago
- Johnson City, NY (6 miles from Binghamton, NY)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Customer Service Representative 1
- Endicott, NY (10 miles from Binghamton, NY)
- 11 days ago
- Endicott, NY (10 miles from Binghamton, NY)
- 11 days ago
Please Note: For the first three months, the Customer Service Representative 1 will be required to work in the office during their training program....
Remote WorkU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Req ID: 453624 Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Seasonal Retail Sales Associate
- Vestal, NY (10 miles from Binghamton, NY)
- 23 days ago
- Vestal, NY (10 miles from Binghamton, NY)
- 23 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Rep - Vestal, NY
- Vestal, NY (10 miles from Binghamton, NY)
- 30+ days ago
- Vestal, NY (10 miles from Binghamton, NY)
- 30+ days ago
at Lincare, Inc in Vestal, New York, United States Job Description Offering $16 - $23 per hour * work directly with medical professionals and physicians to facilitate patient care * advocate for...
- Johnson City, NY (6 miles from Binghamton, NY)
- 30+ days ago
- Johnson City, NY (6 miles from Binghamton, NY)
- 30+ days ago
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Winner's Circle - Customer Service
- Johnson City, NY (6 miles from Binghamton, NY)
- 30+ days ago
- Johnson City, NY (6 miles from Binghamton, NY)
- 30+ days ago
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Security Mutual Life Insurance Customer Service Representative in Binghamton , New York Check out our website to view and apply to this opening: Minimum Salary: 18.16 Maximum Salary: 20.07 Salary Unit...
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - Endwell
- Endwell, NY (10 miles from Binghamton, NY)
- 30+ days ago
- Endwell, NY (10 miles from Binghamton, NY)
- 30+ days ago
GENERAL SUMMARY Services customers through various teller transactions. Provides customer service to retain and grow customer relationships. Cross-sells products and services and identifies...
Demographic Data for Binghamton, NY
Moving to Binghamton, NY? Find some basic demographic data about Binghamton, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Binghamton, NY
Highest Education Level
Customer Service Representatives in Binghamton, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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