Customer Service Representative Jobs in New Mexico
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM
- 9 days ago
- Rio Rancho, NM
- 9 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 9 hours ago
- Albuquerque, NM
- 9 hours ago
FHA Mortgage Origination - Customer Service Representative Leidos - 3.7 Albuquerque, NM Job Details Full-time $20 - $22 an hour 5 hours ago Benefits AD&D insurance Paid holidays Health insurance Dental...
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Albuquerque, NM
- 9 hours ago
- Albuquerque, NM
- 9 hours ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 10 hours ago
- Albuquerque, NM
- 10 hours ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
JOB OPENING CITY OF FARMINGTON JOB POSITION #88 - CUSTOMER SERVICE ASSOCIATE NUMBER OF VACANCIES: 1 DEPARTMENT: Electric Utility / Customer Care WORK LOCATION: MOC HIRING RANGE: $16.31 / Hour PAY...
Summary: Greet bank customers and provide quality service as a teller and personal banker. Responsibilities: Duties include teller transactions, opening and maintaining new accounts, accept note...
Customer Service Rep(06539) - 3819 National Parks Hwy
- Carlsbad, NM
- 12 hours ago
- Carlsbad, NM
- 12 hours ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview Where Better Careers Begin! Massage Envy 2001 E Lohman Ave Ste 103 Las Cruces, NM 88001 Do you have a passion for helping others? At the Massage Envy Las Cruces franchise, we support and...
Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)
- NM
- 1 day ago
- NM
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Mexico
Highest Education Level
Customer Service Representatives in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Baking
- Customer Support
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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