Customer Service Representative Jobs in Santa Fe, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Chimayo, NM (22 miles from Santa Fe, NM)
- 1 day ago
- Chimayo, NM (22 miles from Santa Fe, NM)
- 1 day ago
6112 - Santa Fe - 6800 Cerrillos Rd, Santa Fe, New Mexico, 87507 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Wilson Language Training Customer Success Specialist in Santa Fe , New Mexico Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Santa Fe, NM
- 3 days ago
- Santa Fe, NM
- 3 days ago
Then a remote Customer Service Representative position at Concentrix is just the right place for you!...
Remote WorkTeam Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Santa Fe, NM
- 3 days ago
- Santa Fe, NM
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
WindStream Communications Analyst II-Customer Service in Santa Fe , New Mexico Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st...
UTILITY CUSTOMER SERVICES - Performs administrative support work assisting customers, answering phones, responding to service requests, maintaining customer accounts, and related work as apparent...
Join Our Team at The Santa Fe New Mexican! Are you ready to become the friendly face and warm voice of our Customer Service team? At The Santa Fe New Mexican, were more than just delivering news...
We are seeking a dedicated and friendly Customer Service Representative to join our team....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Wilson Language Training Customer Support Specialist in Santa Fe , New Mexico Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed...
We are looking to add a Lead Customer Service Representative to our team at center name CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Santa Fe, NM
Moving to Santa Fe, NM? Find some basic demographic data about Santa Fe, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Santa Fe, NM
Highest Education Level
Customer Service Representatives in Santa Fe, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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