Customer Service Representative Jobs in Santa Fe, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Make a real difference in the lives of older adults and people with disabilities across New Mexico. We're hiring a compassionate, detail-oriented scheduler to support callers at a vital state...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
TRANSIT - Performs administrative support work assisting customers, answering phones, responding to service requests, maintaining customer accounts, and related work as apparent or assigned.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
We are looking to add a Customer Service Representative to our team at Eldorado Animal Clinic CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Espanola, NM (24 miles from Santa Fe, NM)
- 8 days ago
- Espanola, NM (24 miles from Santa Fe, NM)
- 8 days ago
$16.21 Per Hour Position range in Northern Region $13.95 - $21.78 Per hour Customer Service Representative City of Espanola, NM Occupation: Customer Service Representatives Location: Espanola, NM -...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkDairy Monitoring Customer Success Specialist (Kansas, Colorado, Arizona)
- Santa Fe, NM
- 9 days ago
- Santa Fe, NM
- 9 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Dairy Monitoring Customer Success Specialist. In this role, you will be the first line of contact for our...
Benefits: 401(k) 401(k) matching Company parties Employee discounts Flexible schedule Opportunity for advancement Wellness resources We are looking for someone who thrives in a welcoming, customer...
Customer Account Representative
- Espanola, NM (24 miles from Santa Fe, NM)
- 9 days ago
- Espanola, NM (24 miles from Santa Fe, NM)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Santa Fe, NM
Moving to Santa Fe, NM? Find some basic demographic data about Santa Fe, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Santa Fe, NM
Highest Education Level
Customer Service Representatives in Santa Fe, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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