Customer Service Representative Jobs in Rio Rancho, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM
- 9 days ago
- Rio Rancho, NM
- 9 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 24 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 24 days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
FHA Mortgage Origination - Customer Service Representative Leidos - 3.7 Albuquerque, NM Job Details Part-time $20 - $22 an hour 1 day ago Benefits AD&D insurance Paid holidays Health insurance Dental...
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 1 day ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Medical Equipment Driver & Customer Service
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Medical Screener - Reception Technician (Customer Service)
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
LP Customer Service Associate II
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Loss Prevention Customer Service Associate II
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
Responsibilities include scheduling appointments, greet clients and patients, process payments and billing, maintain a clean and organized workspace. Must be great at communication and able to...
Customer Service Representative - UniFirst
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Bilingual Spanish Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
Position: Customer Service Representative Location: 4200 Osuna Rd, Albuquerque NM Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Automotive Customer Service and Handy Person
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
Company Description We are looking for an experienced automotive customer service and handyperson who is energetic, motivated, reliable, and dedicated to sharing and providing first-class customer...
Demographic Data for Rio Rancho, NM
Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.
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Salary for Customer Service Representative Jobs in Rio Rancho, NM
Highest Education Level
Customer Service Representatives in Rio Rancho, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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