Customer Service Representative Jobs in Los Ranchos De Albuquerque, NM

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Rio Rancho, NM (11 miles from Los Ranchos De Albuquerque, NM)
  • 11 days ago
  • Rio Rancho, NM (11 miles from Los Ranchos De Albuquerque, NM)
  • 11 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Bilingual Customer Service Representative

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 25 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 25 days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Retail Customer Service Cashier

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 7 hours ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 7 hours ago

Req ID: 453653 Address: 12605 Central Avenue Albuquerque, NM, 87121 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

FHA Mortgage Origination - Customer Service Representative

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 2 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 2 days ago

FHA Mortgage Origination - Customer Service Representative Leidos - 3.7 Albuquerque, NM Job Details Part-time $20 - $22 an hour 1 day ago Benefits AD&D insurance Paid holidays Health insurance Dental...

Bilingual FHA Mortgage Servicing - Customer Service Representative

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 2 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 2 days ago

As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...

Bilingual FHA Mortgage Origination - Customer Service Representative

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 2 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 2 days ago

As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...

Medical Equipment Driver & Customer Service

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 4 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 4 days ago

About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...

Medical Screener - Reception Technician (Customer Service)

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Associate - Temporary

  • Rio Rancho, NM (11 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago
  • Rio Rancho, NM (11 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

LP Customer Service Associate II

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Loss Prevention Customer Service Associate II

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Client Service Representative

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 5 days ago

Responsibilities include scheduling appointments, greet clients and patients, process payments and billing, maintain a clean and organized workspace. Must be great at communication and able to...

Customer Service Representative - UniFirst

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 6 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 6 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Bilingual Spanish Customer Service Representative

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 6 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 6 days ago

Position: Customer Service Representative Location: 4200 Osuna Rd, Albuquerque NM Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer...

Automotive Customer Service and Handy Person

  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 7 days ago
  • Albuquerque, NM (4 miles from Los Ranchos De Albuquerque, NM)
  • 7 days ago

Company Description We are looking for an experienced automotive customer service and handyperson who is energetic, motivated, reliable, and dedicated to sharing and providing first-class customer...

Demographic Data for Los Ranchos De Albuquerque, NM

Moving to Los Ranchos De Albuquerque, NM? Find some basic demographic data about Los Ranchos De Albuquerque, NM below.


Local
National
2,115,093
43,399

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

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Salary for Customer Service Representative Jobs in Los Ranchos De Albuquerque, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Los Ranchos De Albuquerque, NM offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Los Ranchos De Albuquerque, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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