Customer Service Representative Jobs in Farmington, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
JOB OPENING CITY OF FARMINGTON JOB POSITION #88 - CUSTOMER SERVICE ASSOCIATE NUMBER OF VACANCIES: 1 DEPARTMENT: Electric Utility / Customer Care WORK LOCATION: MOC HIRING RANGE: $16.31 / Hour PAY...
Job description Helpful to have knowledge of concrete applications industry practices Takes order from customer and enters correct information into Command System. Sells the company and sells the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Type Full-time Description Residential Customer Service Specialist About Us Join a company with over 110 years of excellence! Plunketts Pest Control, a family-owned business established in...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(09860) - 7901 Gibson Blvd. SE
- Kirtland, NM (24 miles from Farmington, NM)
- 18 days ago
- Kirtland, NM (24 miles from Farmington, NM)
- 18 days ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(09305) - 725 W. Main Street
- Farmington, NM
- 90+ days ago
- Farmington, NM
- 90+ days ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(06544) - 4208 Hwy 64
- Kirtland, NM (24 miles from Farmington, NM)
- 90+ days ago
- Kirtland, NM (24 miles from Farmington, NM)
- 90+ days ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Customer Service Rep(06551) - 500 W. Broadway Ave.
- Bloomfield, NM (23 miles from Farmington, NM)
- 90+ days ago
- Bloomfield, NM (23 miles from Farmington, NM)
- 90+ days ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Demographic Data for Farmington, NM
Moving to Farmington, NM? Find some basic demographic data about Farmington, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Farmington, NM
Highest Education Level
Customer Service Representatives in Farmington, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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