Customer Service Representative Jobs in Albuquerque, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
$16.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sales Support Cashier Responsibilities Greet Customer Upon Entry to the store Answer all incoming call to Baillios Work alongside the sales staff to complete the overall experience to customers...
Eye Care for Animals Albuquerque is hiring a Veterinary Client Service Representative/Receptionist! Eye Care for Animals Albuquerque invest heavily in our teams' growth and development. We provide...
Customer Service Delivery Advocate
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 11 hours ago
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 11 hours ago
Occupation: Customer Service Representatives Location: Bernalillo, NM - 87004 Positions available: 1 Job #: 6698279 Source: Carvana, LLC....
Service Center Albuquerque - Dorado JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Rep(06597) - 3611 NM Hwy 528
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 1 day ago
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 1 day ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Bilingual Customer Service Specialist (Spanish)
- Albuquerque, NM
- 2 days ago
- Albuquerque, NM
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 3 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 3 days ago
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Representative (Healthcare) - Remote
- Albuquerque, NM
- 3 days ago
- Albuquerque, NM
- 3 days ago
Job Title: Customer Service Representative (Healthcare) - Remote Job Description The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls...
Remote WorkClient Service Associate (Albuquerque, NM) At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund goals. Those...
Customer Service Rep(06528) - 6010 Coors Blvd NW
- Albuquerque, NM
- 4 days ago
- Albuquerque, NM
- 4 days ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Senior Customer Service Representative - Treasurers Office
- Albuquerque, NM
- 4 days ago
- Albuquerque, NM
- 4 days ago
Senior Customer Service Representative - Treasurer's Office locations Albuquerque, NM time type Full time posted on Posted Yesterday time left to apply End Date: March 21, 2025 (13 days left to apply...
Customer Service Rep(06527) - 2415 Southern Blvd
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 4 days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 4 days ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Albuquerque, NM
Highest Education Level
Customer Service Representatives in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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