Customer Service Representative Jobs in Somerset, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04968) - 430 US Highway 206
- Raritan, NJ (7 miles from Somerset, NJ)
- 4 hours ago
- Raritan, NJ (7 miles from Somerset, NJ)
- 4 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Rep(04953) - 3201 State Route 27
- Franklin Park, NJ (4 miles from Somerset, NJ)
- 4 hours ago
- Franklin Park, NJ (4 miles from Somerset, NJ)
- 4 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term?...
Customer Service Representative - Sales (Work From Home)
- Bedminster, NJ (13 miles from Somerset, NJ)
- 4 hours ago
- Bedminster, NJ (13 miles from Somerset, NJ)
- 4 hours ago
Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...
Remote WorkCustomer Service - Self Storage Manager
- Perth Amboy, NJ (13 miles from Somerset, NJ)
- 10 hours ago
- Perth Amboy, NJ (13 miles from Somerset, NJ)
- 10 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Carteret, NJ (16 miles from Somerset, NJ)
- 16 hours ago
- Carteret, NJ (16 miles from Somerset, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- New Brunswick, NJ (4 miles from Somerset, NJ)
- 16 hours ago
- New Brunswick, NJ (4 miles from Somerset, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Manager, Sales and Customer Service-Herald Square Beauty
- Freehold, NJ (22 miles from Somerset, NJ)
- 1 day ago
- Freehold, NJ (22 miles from Somerset, NJ)
- 1 day ago
Id : 72228, Title : Manager, Sales and Customer Service-Herald Square Beauty, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...712, ExternalPostedStartDate :...
- Hillsborough, NJ (8 miles from Somerset, NJ)
- 1 day ago
- Hillsborough, NJ (8 miles from Somerset, NJ)
- 1 day ago
TWO MEN AND A TRUCK Princeton is NOW HIRING dedicated - people loving - customer focused individuals! We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced...
Biller Customer Service Representative
- Piscataway, NJ (4 miles from Somerset, NJ)
- 1 day ago
- Piscataway, NJ (4 miles from Somerset, NJ)
- 1 day ago
Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line....
Part Time Customer Service Representative $17 hourly
- West Windsor, NJ (15 miles from Somerset, NJ)
- 1 day ago
- West Windsor, NJ (15 miles from Somerset, NJ)
- 1 day ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...
Customer Service Representative $17 hourly
- North Plainfield, NJ (9 miles from Somerset, NJ)
- 1 day ago
- North Plainfield, NJ (9 miles from Somerset, NJ)
- 1 day ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Customer Experience Representative
- Branchburg, NJ (11 miles from Somerset, NJ)
- 1 day ago
- Branchburg, NJ (11 miles from Somerset, NJ)
- 1 day ago
Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...
Sales & Customer Service Associate
- Skillman, NJ (10 miles from Somerset, NJ)
- 1 day ago
- Skillman, NJ (10 miles from Somerset, NJ)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy of Montgomery, 1325 Hwy 206, Skillman, NJ 08558 Do you have a passion for helping others? At the Massage Envy Montgomery franchise, we support and...
Customer Service Representative
- North Brunswick, NJ (4 miles from Somerset, NJ)
- 2 days ago
- North Brunswick, NJ (4 miles from Somerset, NJ)
- 2 days ago
The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Associate, Electronics
- Newark, NJ (24 miles from Somerset, NJ)
- 2 days ago
- Newark, NJ (24 miles from Somerset, NJ)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Benefits Medical, Dental & Vision Insurance Free Life Insurance Short- &...
Demographic Data for Somerset, NJ
Moving to Somerset, NJ? Find some basic demographic data about Somerset, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Somerset, NJ
Highest Education Level
Customer Service Representatives in Somerset, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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