Customer Service Representative Jobs in Sicklerville, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 189 Jobs

Caesars Rewards Rep (Harrah's Philadelphia)

  • Chester, PA (23 miles from Sicklerville, NJ)
  • 1 day ago
  • Chester, PA (23 miles from Sicklerville, NJ)
  • 1 day ago

Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors. Maintains upbeat,...

Customer Service Associate

  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 60+ days ago
  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 60+ days ago

The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...

Pharmacy Customer Service Associate

  • Sicklerville, NJ
  • 4 hours ago
  • Sicklerville, NJ
  • 4 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Seeking Talented Customer Service

  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 7 hours ago
  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 7 hours ago

As a Customer Service Representative, you will play a key role in ensuring our clients receive the highest level of support and satisfaction....

Remote Work

Customer Service Representative - Driving

  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 7 hours ago
  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 7 hours ago

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...

Customer Service Representative

  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 13 hours ago
  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 13 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Associate

  • Turnersville, NJ (5 miles from Sicklerville, NJ)
  • 15 hours ago
  • Turnersville, NJ (5 miles from Sicklerville, NJ)
  • 15 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Parcel Specialist

  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 15 hours ago
  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 15 hours ago

POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...

Customer Service Associate

  • Philadelphia, PA (24 miles from Sicklerville, NJ)
  • 17 hours ago
  • Philadelphia, PA (24 miles from Sicklerville, NJ)
  • 17 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Experience Coordinator

  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 1 day ago
  • Philadelphia, PA (18 miles from Sicklerville, NJ)
  • 1 day ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Oakley Vault Vineland - Sales Associate

  • Vineland, NJ (17 miles from Sicklerville, NJ)
  • 1 day ago
  • Vineland, NJ (17 miles from Sicklerville, NJ)
  • 1 day ago

Contract: [[cust_TypeOfContract]] Compensation: [[salaryMin]] If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic...

Customer Service Representative

  • Mount Laurel, NJ (15 miles from Sicklerville, NJ)
  • 1 day ago
  • Mount Laurel, NJ (15 miles from Sicklerville, NJ)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service/Counter

  • Wenonah, NJ (10 miles from Sicklerville, NJ)
  • 1 day ago
  • Wenonah, NJ (10 miles from Sicklerville, NJ)
  • 1 day ago

Currently seeking individual to assist in full time counter operations. Responsibilities include answering phones, taking customer orders, filing, processing payments, and office upkeep. Willing...

Customer Service/Sales

  • Deptford, NJ (11 miles from Sicklerville, NJ)
  • 1 day ago
  • Deptford, NJ (11 miles from Sicklerville, NJ)
  • 1 day ago

Job Order Number: DE9406565 Job Title: Customer Service/Sales Company: Home Depot Location: Deptford, NJ Salary: Education: Less Than High School Experience: None Hours: Duration: Full Time,...

Medical Screener - Reception Technician (Customer Service)

  • Brooklawn, NJ (13 miles from Sicklerville, NJ)
  • 2 days ago
  • Brooklawn, NJ (13 miles from Sicklerville, NJ)
  • 2 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Demographic Data for Sicklerville, NJ

Moving to Sicklerville, NJ? Find some basic demographic data about Sicklerville, NJ below.


Local
National
50,601
569
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Sicklerville, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sicklerville, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sicklerville, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »