Call Center Representative Jobs in Sicklerville, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Bilingual Spanish Call Center Representative
- Mount Laurel, NJ (15 miles from Sicklerville, NJ)
- 14 days ago
- Mount Laurel, NJ (15 miles from Sicklerville, NJ)
- 14 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Box Office/Call Center Specialist PT (Required: Sa/Su/Th or F)
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 20 days ago
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 20 days ago
Box Office & Call Center Specialist Part-Time, 24 hours per week ($18.35 hour) Schedule: Saturday, Sunday Required & Thursday or Friday Required Primary Function: As the first point of contact...
- Camden, NJ (15 miles from Sicklerville, NJ)
- 20 days ago
- Camden, NJ (15 miles from Sicklerville, NJ)
- 20 days ago
About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical...
Call Center Representative - Inbound
- Evesham, NJ (8 miles from Sicklerville, NJ)
- 20 days ago
- Evesham, NJ (8 miles from Sicklerville, NJ)
- 20 days ago
Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work...
- Lansdowne, PA (20 miles from Sicklerville, NJ)
- 20 days ago
- Lansdowne, PA (20 miles from Sicklerville, NJ)
- 20 days ago
Randstad is partnering with a company that is looking for an experienced Client Support Specialist ***THIS IS A DIRECT HIRE OPPORTUNITY*** Account Manager (Direct Hire Opportunity) Location:...
Call Center / Customer Service Representative
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 29 days ago
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 29 days ago
Call Center/Customer Service Position - PAY RATE $19/HR ***Must be willing to take a typing and phone etiquette test - will be required *** Job Description: Call Center Representative will be assisting...
Patient Service Representative - Call Center
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 30+ days ago
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 30+ days ago
Title Patient Service Representative - Call Center EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard...
Customer Care Ambassador (Call-Center Operator)
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 45+ days ago
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 45+ days ago
Parkway is seeking an experienced Customer Care Ambassador for its Parking Centric Customer Care Center. The Remote Service Center's main responsibility will be to remotely assist customers across...
Market Research Call Center Agent
- Cherry Hill, NJ (13 miles from Sicklerville, NJ)
- 60+ days ago
- Cherry Hill, NJ (13 miles from Sicklerville, NJ)
- 60+ days ago
If you do not live in PA do NOT apply. This is a WORK FROM HOME POSITION but For PA Residents ONLY. IF YOU START IMMEDIATELY YOU WILL RECEIVE A $300 BONUS AFTER WORKING THE FULL SHIFT YOUR FIRST...
Remote WorkClient Support Specialist, Employee Health & Benefits
- Mount Laurel, NJ (15 miles from Sicklerville, NJ)
- 90+ days ago
- Mount Laurel, NJ (15 miles from Sicklerville, NJ)
- 90+ days ago
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance...
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 90+ days ago
- Philadelphia, PA (18 miles from Sicklerville, NJ)
- 90+ days ago
The Call Center Coordinator will be responsible for coordination of patient flow over the telephone; greeting patients in a prompt and courtesy manner and being a patient advocate in term of...
Demographic Data for Sicklerville, NJ
Moving to Sicklerville, NJ? Find some basic demographic data about Sicklerville, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Sicklerville, NJ
Highest Education Level
Call Center Representatives in Sicklerville, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Building Relationships
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Escalation Management
- Courteous
- Complaint Resolution
- Claims
- Inside Sales
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Problem Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Technical Support
- QuickBooks
- Customer Relations
- Billing
- Microsoft Windows
- Listening
- Collections
- Telephone Skills
- Conflict Resolution
- Staffing
- High School Diploma
- Troubleshooting
- Investigation
- Verbal Communication
- Microsoft Outlook
- Written Communication
- Typing
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Team Building
- Microsoft PowerPoint
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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