Customer Service Representative Jobs in New Brunswick, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 3 hours ago
- Carteret, NJ (12 miles from New Brunswick, NJ)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Manager, Sales and Customer Service-Herald Square Beauty
- Freehold, NJ (19 miles from New Brunswick, NJ)
- 12 hours ago
- Freehold, NJ (19 miles from New Brunswick, NJ)
- 12 hours ago
Id : 72228, Title : Manager, Sales and Customer Service-Herald Square Beauty, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...712, ExternalPostedStartDate :...
- Hillsborough, NJ (12 miles from New Brunswick, NJ)
- 15 hours ago
- Hillsborough, NJ (12 miles from New Brunswick, NJ)
- 15 hours ago
TWO MEN AND A TRUCK Princeton is NOW HIRING dedicated - people loving - customer focused individuals! We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced...
Biller Customer Service Representative
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 16 hours ago
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 16 hours ago
Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line....
Part Time Customer Service Representative $17 hourly
- West Windsor, NJ (17 miles from New Brunswick, NJ)
- 1 day ago
- West Windsor, NJ (17 miles from New Brunswick, NJ)
- 1 day ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...
Customer Service Representative $17 hourly
- North Plainfield, NJ (9 miles from New Brunswick, NJ)
- 1 day ago
- North Plainfield, NJ (9 miles from New Brunswick, NJ)
- 1 day ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Customer Experience Representative
- Branchburg, NJ (15 miles from New Brunswick, NJ)
- 1 day ago
- Branchburg, NJ (15 miles from New Brunswick, NJ)
- 1 day ago
Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...
Sales & Customer Service Associate
- Skillman, NJ (14 miles from New Brunswick, NJ)
- 1 day ago
- Skillman, NJ (14 miles from New Brunswick, NJ)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy of Montgomery, 1325 Hwy 206, Skillman, NJ 08558 Do you have a passion for helping others? At the Massage Envy Montgomery franchise, we support and...
Customer Service Representative
- North Brunswick, NJ (3 miles from New Brunswick, NJ)
- 1 day ago
- North Brunswick, NJ (3 miles from New Brunswick, NJ)
- 1 day ago
The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Associate, Electronics
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Benefits Medical, Dental & Vision Insurance Free Life Insurance Short- &...
- Holmdel, NJ (16 miles from New Brunswick, NJ)
- 1 day ago
- Holmdel, NJ (16 miles from New Brunswick, NJ)
- 1 day ago
CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers to scale the way they...
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 1 day ago
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 1 day ago
Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....
Remote WorkDelivery Station Customer Service Associate, CS Delivery Station Liaison
- Staten Island, NY (20 miles from New Brunswick, NJ)
- 1 day ago
- Staten Island, NY (20 miles from New Brunswick, NJ)
- 1 day ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Delivery Station Customer Service Associate
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 1 day ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Demographic Data for New Brunswick, NJ
Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Brunswick, NJ
Highest Education Level
Customer Service Representatives in New Brunswick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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