Customer Service Representative Jobs in New Brunswick, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Bound Brook, NJ (7 miles from New Brunswick, NJ)
- 2 hours ago
- Bound Brook, NJ (7 miles from New Brunswick, NJ)
- 2 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Agent II, APSC
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 2 hours ago
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 2 hours ago
We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Utah Position Overview: Receives incoming inquiries and service requests from patients,...
- Warren, NJ (10 miles from New Brunswick, NJ)
- 2 hours ago
- Warren, NJ (10 miles from New Brunswick, NJ)
- 2 hours ago
About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of...
Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic
- Holmdel, NJ (16 miles from New Brunswick, NJ)
- 2 hours ago
- Holmdel, NJ (16 miles from New Brunswick, NJ)
- 2 hours ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Customer Service Research Coordinator
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 4 hours ago
- Piscataway, NJ (4 miles from New Brunswick, NJ)
- 4 hours ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
Financial Restructuring & Bankruptcy Client Service Specialist
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 14 hours ago
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 14 hours ago
As a member of the Client Services Team (CST), the Financial Restructuring & Bankruptcy Client Service Specialist (CSS) is responsible for providing legal administrative support to a team of...
- Monroe Township, NJ (10 miles from New Brunswick, NJ)
- 14 hours ago
- Monroe Township, NJ (10 miles from New Brunswick, NJ)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 14 hours ago
- Morristown, NJ (20 miles from New Brunswick, NJ)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- East Orange, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
- East Orange, NJ (23 miles from New Brunswick, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Support Representative
- Raritan, NJ (11 miles from New Brunswick, NJ)
- 1 day ago
- Raritan, NJ (11 miles from New Brunswick, NJ)
- 1 day ago
This is an onsite position located in Raritan, NJ. Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices,...
Manager, Sales and Customer Service
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 1 day ago
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Part Time Customer Service Representative $17 hourly
- West Windsor, NJ (17 miles from New Brunswick, NJ)
- 1 day ago
- West Windsor, NJ (17 miles from New Brunswick, NJ)
- 1 day ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...
Customer Service Representative
- Linden, NJ (13 miles from New Brunswick, NJ)
- 1 day ago
- Linden, NJ (13 miles from New Brunswick, NJ)
- 1 day ago
Job Details Job Location: Linden, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Description Retail Office Associates: Part-Time...
Customer Service Rep (HILLSIDE NJ)
- Hillside, NJ (17 miles from New Brunswick, NJ)
- 1 day ago
- Hillside, NJ (17 miles from New Brunswick, NJ)
- 1 day ago
Customer Service Rep (Lodi) EURO LUX AUTO compensation: $17/hour up to $20/hour employment type: full-time job title: Customer Service Rep Euro Lux Auto, Hillside's premier luxury used car...
Customer Service Test Center Administrator
- Clark, NJ (11 miles from New Brunswick, NJ)
- 1 day ago
- Clark, NJ (11 miles from New Brunswick, NJ)
- 1 day ago
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Clark, NJ TEST CENTER ADDRESS: 100 Walnut Ave What To...
Demographic Data for New Brunswick, NJ
Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Brunswick, NJ
Highest Education Level
Customer Service Representatives in New Brunswick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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