Customer Service Representative Jobs in New Brunswick, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 209 Jobs

Customer Service Associate

  • Carteret, NJ (12 miles from New Brunswick, NJ)
  • 3 hours ago
  • Carteret, NJ (12 miles from New Brunswick, NJ)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • New Brunswick, NJ
  • 3 hours ago
  • New Brunswick, NJ
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Manager, Sales and Customer Service-Herald Square Beauty

  • Freehold, NJ (19 miles from New Brunswick, NJ)
  • 12 hours ago
  • Freehold, NJ (19 miles from New Brunswick, NJ)
  • 12 hours ago

Id : 72228, Title : Manager, Sales and Customer Service-Herald Square Beauty, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...712, ExternalPostedStartDate :...

Customer Service Rep

  • Hillsborough, NJ (12 miles from New Brunswick, NJ)
  • 15 hours ago
  • Hillsborough, NJ (12 miles from New Brunswick, NJ)
  • 15 hours ago

TWO MEN AND A TRUCK Princeton is NOW HIRING dedicated - people loving - customer focused individuals! We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced...

Biller Customer Service Representative

  • Piscataway, NJ (4 miles from New Brunswick, NJ)
  • 16 hours ago
  • Piscataway, NJ (4 miles from New Brunswick, NJ)
  • 16 hours ago

Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line....

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (17 miles from New Brunswick, NJ)
  • 1 day ago
  • West Windsor, NJ (17 miles from New Brunswick, NJ)
  • 1 day ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative $17 hourly

  • North Plainfield, NJ (9 miles from New Brunswick, NJ)
  • 1 day ago
  • North Plainfield, NJ (9 miles from New Brunswick, NJ)
  • 1 day ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Experience Representative

  • Branchburg, NJ (15 miles from New Brunswick, NJ)
  • 1 day ago
  • Branchburg, NJ (15 miles from New Brunswick, NJ)
  • 1 day ago

Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...

Sales & Customer Service Associate

  • Skillman, NJ (14 miles from New Brunswick, NJ)
  • 1 day ago
  • Skillman, NJ (14 miles from New Brunswick, NJ)
  • 1 day ago

Overview Where Better Careers Begin! Massage Envy of Montgomery, 1325 Hwy 206, Skillman, NJ 08558 Do you have a passion for helping others? At the Massage Envy Montgomery franchise, we support and...

Customer Service Representative

  • North Brunswick, NJ (3 miles from New Brunswick, NJ)
  • 1 day ago
  • North Brunswick, NJ (3 miles from New Brunswick, NJ)
  • 1 day ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate, Electronics

  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 1 day ago
  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Benefits Medical, Dental & Vision Insurance Free Life Insurance Short- &...

Client Services Associate

  • Holmdel, NJ (16 miles from New Brunswick, NJ)
  • 1 day ago
  • Holmdel, NJ (16 miles from New Brunswick, NJ)
  • 1 day ago

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers to scale the way they...

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (20 miles from New Brunswick, NJ)
  • 1 day ago
  • Morristown, NJ (20 miles from New Brunswick, NJ)
  • 1 day ago

Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....

Remote Work

Delivery Station Customer Service Associate, CS Delivery Station Liaison

  • Staten Island, NY (20 miles from New Brunswick, NJ)
  • 1 day ago
  • Staten Island, NY (20 miles from New Brunswick, NJ)
  • 1 day ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Delivery Station Customer Service Associate

  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 1 day ago
  • Newark, NJ (22 miles from New Brunswick, NJ)
  • 1 day ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Demographic Data for New Brunswick, NJ

Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.


Local
National
56,278
1,087
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in New Brunswick, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Brunswick, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Brunswick, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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