Customer Service Representative Jobs in Morristown, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Oakland, NJ (21 miles from Morristown, NJ)
- 2 hours ago
- Oakland, NJ (21 miles from Morristown, NJ)
- 2 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Carteret, NJ (19 miles from Morristown, NJ)
- 3 hours ago
- Carteret, NJ (19 miles from Morristown, NJ)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- New Brunswick, NJ (20 miles from Morristown, NJ)
- 3 hours ago
- New Brunswick, NJ (20 miles from Morristown, NJ)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hillsborough, NJ (21 miles from Morristown, NJ)
- 15 hours ago
- Hillsborough, NJ (21 miles from Morristown, NJ)
- 15 hours ago
TWO MEN AND A TRUCK Princeton is NOW HIRING dedicated - people loving - customer focused individuals! We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced...
- Paramus, NJ (24 miles from Morristown, NJ)
- 15 hours ago
- Paramus, NJ (24 miles from Morristown, NJ)
- 15 hours ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Biller Customer Service Representative
- Piscataway, NJ (15 miles from Morristown, NJ)
- 16 hours ago
- Piscataway, NJ (15 miles from Morristown, NJ)
- 16 hours ago
Biller Customer Service Representative Resource Services The Biller Customer Service Representative will: Responsible for answering the Saint Peter's University Hospital phone line....
Line Cook/Cashier/Customer Service (late nights as needed )
- Montclair, NJ (14 miles from Morristown, NJ)
- 21 hours ago
- Montclair, NJ (14 miles from Morristown, NJ)
- 21 hours ago
Line Cook Job Type: Full-time Job Summary: We are looking for a motivated and skilled Line Cook to join our kitchen team in a fast-paced environment while ensuring the kitchen runs smoothly and...
- Paterson, NJ (18 miles from Morristown, NJ)
- 21 hours ago
- Paterson, NJ (18 miles from Morristown, NJ)
- 21 hours ago
Customer Service Associate We have an immediate full-time opening in our customer service department Applicants should have a background in the food service industry, either food service...
Part Time Customer Service Representative $17 hourly
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role...
Customer Service Representative $17 hourly
- North Plainfield, NJ (11 miles from Morristown, NJ)
- 1 day ago
- North Plainfield, NJ (11 miles from Morristown, NJ)
- 1 day ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...
Customer Experience Representative
- Branchburg, NJ (21 miles from Morristown, NJ)
- 1 day ago
- Branchburg, NJ (21 miles from Morristown, NJ)
- 1 day ago
Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...
Customer Service Representative Needed
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 1 day ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
Customer Service Representative
- Fairfield, NJ (12 miles from Morristown, NJ)
- 1 day ago
- Fairfield, NJ (12 miles from Morristown, NJ)
- 1 day ago
MUST have past customer service experience Past call center experience a plus. Must enjoy a fast-paced work environment. Bi-lingual is a huge plus! Remote is Not an option. Fairfield, NJ...
Front end customer service position - restaurant Part to Full time
- Montclair, NJ (14 miles from Morristown, NJ)
- 1 day ago
- Montclair, NJ (14 miles from Morristown, NJ)
- 1 day ago
FRONT-END CUSTOMER SERVICE / PART TIME TO FULL TIME Fish Delish offers a casual and hip dining experience with high quality seafood that is prepared in a simple, healthy, fast and creative way. We...
Sales & Customer Service Associate
- Hoboken, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Hoboken, NJ (24 miles from Morristown, NJ)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Hoboken, 1170 Maxwell Lane, Hoboken NJ, 07030 Do you have a passion for helping others? At the Massage Envy Hoboken franchise, we support and...
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Morristown, NJ
Highest Education Level
Customer Service Representatives in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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