Customer Service Representative Jobs in Morristown, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wayne, NJ (17 miles from Morristown, NJ)
- 6 hours ago
- Wayne, NJ (17 miles from Morristown, NJ)
- 6 hours ago
CLIENT SERVICES ASSOCIATE JOB FUNCTION: Administrative Support JOB TYPE: Direct Hire LOCATION: Wayne, NJ COMPENSATION: $80k REMOTE / ONSITE: Onsite POSTED: Apr 16, 2025 Our client is an investment...
Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)
- Jersey City, NJ (22 miles from Morristown, NJ)
- 7 hours ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 7 hours ago
Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ) Collectors - 3.3 Jersey City, NJ Job Details Full-time $22.50 an hour 21 hours ago Benefits Commuter assistance Paid...
Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ
- North Bergen, NJ (24 miles from Morristown, NJ)
- 7 hours ago
- North Bergen, NJ (24 miles from Morristown, NJ)
- 7 hours ago
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Metuchen, NJ (18 miles from Morristown, NJ)
- 11 hours ago
- Metuchen, NJ (18 miles from Morristown, NJ)
- 11 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Jersey City, NJ (22 miles from Morristown, NJ)
- 23 hours ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Lodi, NJ (22 miles from Morristown, NJ)
- 23 hours ago
- Lodi, NJ (22 miles from Morristown, NJ)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Medical Scheduler (Remote)
- Summit, NJ (8 miles from Morristown, NJ)
- 1 day ago
- Summit, NJ (8 miles from Morristown, NJ)
- 1 day ago
Be the next: Customer Service Representative - Medical Scheduler (Remote) Premier NX is the expert in providing Customer Experience Solutions....
Remote WorkEvening Customer Service Representative
- Union, NJ (13 miles from Morristown, NJ)
- 1 day ago
- Union, NJ (13 miles from Morristown, NJ)
- 1 day ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Rep(03395) - 479 Pompton Ave
- Cedar Grove, NJ (14 miles from Morristown, NJ)
- 1 day ago
- Cedar Grove, NJ (14 miles from Morristown, NJ)
- 1 day ago
Company Description Job Description Now Hiring Happy Smiling Faces to be part of a TEAM of Dedicated loyal Team Members who work together to accomplish our goal of Valued Customer Satisfaction in...
- Middlesex, NJ (14 miles from Morristown, NJ)
- 1 day ago
- Middlesex, NJ (14 miles from Morristown, NJ)
- 1 day ago
Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...
- Edison, NJ (18 miles from Morristown, NJ)
- 1 day ago
- Edison, NJ (18 miles from Morristown, NJ)
- 1 day ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Sales & Customer Service Associate
- Hillsborough, NJ (21 miles from Morristown, NJ)
- 1 day ago
- Hillsborough, NJ (21 miles from Morristown, NJ)
- 1 day ago
Overview Where Better Careers Begin!Massage Envy Hillsborough Do you have a passion for helping others? At the Massage Envy Hillsborough franchise, we support and inspire you to be your best while...
Medical Assistant/Customer Service Specialist, Full Time- Paramus, NJ
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
- Paramus, NJ (24 miles from Morristown, NJ)
- 1 day ago
VIVO Infusion LLCMedical AssistantCustomer Service SpecialistParamus NJVivo Infusion Medical AssistantCSSVIVO Infusion is seeking a dedicated and compassionate Medical AssistantInfusion Admin...
- Staten Island, NY (23 miles from Morristown, NJ)
- 1 day ago
- Staten Island, NY (23 miles from Morristown, NJ)
- 1 day ago
Seeking Veterinary Receptionist Part Time VCA Staten Island Animal Hospital is seeking an experienced PART-TIME Client Service Representative to join our team at Staten Island Animal Hospital,...
Customer Service - Whole Foods
- Vauxhall, NJ (11 miles from Morristown, NJ)
- 1 day ago
- Vauxhall, NJ (11 miles from Morristown, NJ)
- 1 day ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Morristown, NJ
Highest Education Level
Customer Service Representatives in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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