Customer Service Representative Jobs in Lawrenceville, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 179 Jobs

Customer Service Associate

  • Trenton, NJ (4 miles from Lawrenceville, NJ)
  • 8 hours ago
  • Trenton, NJ (4 miles from Lawrenceville, NJ)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Horsham, PA (23 miles from Lawrenceville, NJ)
  • 18 hours ago
  • Horsham, PA (23 miles from Lawrenceville, NJ)
  • 18 hours ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Associate, Customer...

Remote Work

Security Customer Service Officer

  • Horsham, PA (23 miles from Lawrenceville, NJ)
  • 19 hours ago
  • Horsham, PA (23 miles from Lawrenceville, NJ)
  • 19 hours ago

vert Job title - Security Customer Service Officer Location - Swan Walk Shopping Centre- Horsham Department -GUK Job type - Full time Hours - 4 on 4 off (Days & Nights), 12 hours per shift Salary...

Customer Service Advisor

  • Levittown, PA (9 miles from Lawrenceville, NJ)
  • 1 day ago
  • Levittown, PA (9 miles from Lawrenceville, NJ)
  • 1 day ago

Job Details Job Location AN3167 - Valvoline - Levittown - Levittown, PA Position Type Customer Service Representative Description Customer Service Advisor As a Customer Service Advisor, you are often...

Client Services Representative

  • Princeton, NJ (7 miles from Lawrenceville, NJ)
  • 1 day ago
  • Princeton, NJ (7 miles from Lawrenceville, NJ)
  • 1 day ago

As our team continues to grow, were looking for a friendly, empathetic, and organized Customer Service Representative to join us....

Customer Relationship Representative

  • Newtown, PA (12 miles from Lawrenceville, NJ)
  • 1 day ago
  • Newtown, PA (12 miles from Lawrenceville, NJ)
  • 1 day ago

Overview LSAC is a not-for-profit organization whose mission is to advance law and justice by encouraging diverse, talented individuals to study law and by supporting their enrollment and learning...

Customer Support Representative

  • Horsham, PA (23 miles from Lawrenceville, NJ)
  • 1 day ago
  • Horsham, PA (23 miles from Lawrenceville, NJ)
  • 1 day ago

Overview: We are currently seeking Customer Support Representatives to assist our team in placing orders, providing status updates & ETAs, and assisting our customers with any questions or...

Customer Service

  • Southampton, PA (15 miles from Lawrenceville, NJ)
  • 1 day ago
  • Southampton, PA (15 miles from Lawrenceville, NJ)
  • 1 day ago

Southampton, PA Clerical East Of Ms 3126 $0.00/ Customer Service Job Description Branch Details Quaint Oak Insurance is hiring an experienced Insurance Agent (Bilingual) Join a growing...

Client Service Representative

  • Middlesex, NJ (23 miles from Lawrenceville, NJ)
  • 1 day ago
  • Middlesex, NJ (23 miles from Lawrenceville, NJ)
  • 1 day ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Customer Service Rep

  • Edison, NJ (23 miles from Lawrenceville, NJ)
  • 1 day ago
  • Edison, NJ (23 miles from Lawrenceville, NJ)
  • 1 day ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

Sales & Customer Service Associate

  • Hillsborough, NJ (15 miles from Lawrenceville, NJ)
  • 1 day ago
  • Hillsborough, NJ (15 miles from Lawrenceville, NJ)
  • 1 day ago

Overview Where Better Careers Begin!Massage Envy Hillsborough Do you have a passion for helping others? At the Massage Envy Hillsborough franchise, we support and inspire you to be your best while...

Customer Service Representative - New Britain

  • New Britain, PA (22 miles from Lawrenceville, NJ)
  • 2 days ago
  • New Britain, PA (22 miles from Lawrenceville, NJ)
  • 2 days ago

Overview To promote a positive image of the Bank through sale of appropriate products and services while performing transactions necessary to meet customer needs. Responsible for serving the...

Customer Service Associate - Temporary

  • Ewing, NJ (4 miles from Lawrenceville, NJ)
  • 2 days ago
  • Ewing, NJ (4 miles from Lawrenceville, NJ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep - New Brunswick, NJ

  • New Brunswick, NJ (20 miles from Lawrenceville, NJ)
  • 2 days ago
  • New Brunswick, NJ (20 miles from Lawrenceville, NJ)
  • 2 days ago

Job Overview: The Customer Service Representative, CSR- plays a critical role in providing exceptional patient support by scheduling follow-up appointments and ensuring a seamless patient experience...

B2b Customer Service Representative

  • Bridgewater, NJ (22 miles from Lawrenceville, NJ)
  • 2 days ago
  • Bridgewater, NJ (22 miles from Lawrenceville, NJ)
  • 2 days ago

SALARY/HOURLY RATE: $22/hr POSITION OVERVIEW: Our client is seeking a dedicated and professional B2B Customer Service Representative....

Demographic Data for Lawrenceville, NJ

Moving to Lawrenceville, NJ? Find some basic demographic data about Lawrenceville, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lawrenceville, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lawrenceville, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lawrenceville, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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