Customer Service Representative Jobs in Hoboken, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 560 Jobs

Customer Service Representative

  • New York, NY (1 mile from Hoboken, NJ)
  • 2 hours ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 2 hours ago

Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....

Bilingual Customer Service Specialist (Spanish)

  • Oakland, NJ (22 miles from Hoboken, NJ)
  • 2 hours ago
  • Oakland, NJ (22 miles from Hoboken, NJ)
  • 2 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Member Service Representative

  • Brooklyn, NY (4 miles from Hoboken, NJ)
  • 3 hours ago
  • Brooklyn, NY (4 miles from Hoboken, NJ)
  • 3 hours ago

Job Description Job Title: Member Service Rep (MSR) FLSA Status Non-Exempt Department: Branch Operations FLSA Category 1 Choose an item. Reports to: Assistant Branch Manager FLSA Category 2 Choose...

Customer Service Associate

  • Jamaica, NY (12 miles from Hoboken, NJ)
  • 3 hours ago
  • Jamaica, NY (12 miles from Hoboken, NJ)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Amazon Locker+ Customer Service Associate

  • Edgewater, NJ (6 miles from Hoboken, NJ)
  • 4 hours ago
  • Edgewater, NJ (6 miles from Hoboken, NJ)
  • 4 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service

  • New York, NY (1 mile from Hoboken, NJ)
  • 6 hours ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 6 hours ago

We are committed to delivering exceptional customer service and are looking for a dedicated Customer Service Representative to join our team....

Customer Service/Sales Support - Full Time

  • Ridgewood, NY (8 miles from Hoboken, NJ)
  • 7 hours ago
  • Ridgewood, NY (8 miles from Hoboken, NJ)
  • 7 hours ago

About Us: Were a growing company specializing in office products, print & promotional items, office furniture, and space planning/design. As we continue to expand, were looking for a passionate...

Seeking Retail Tour Guides & Customer Service Team For NYC Experience!

  • New York, NY (1 mile from Hoboken, NJ)
  • 7 hours ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 7 hours ago

Be a part of history! Work at One World Trade @ the NEW One World Observatory! Seeking Retail and Customer Service Team for Guest Experience. YOU MUST FOLLOW link below for immediate VIDEO...

Customer Service Assistant

  • New York, NY (1 mile from Hoboken, NJ)
  • 7 hours ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 7 hours ago

Job Type Full-time Description Bloomsbury Academic publishes a portfolio of print titles and digital platforms from the worlds most-recognized experts in our areas of expertise: reference,...

Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.

  • White Plains, NY (24 miles from Hoboken, NJ)
  • 11 hours ago
  • White Plains, NY (24 miles from Hoboken, NJ)
  • 11 hours ago

The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced....

Part-time Customer Service Representative

  • New York, NY (1 mile from Hoboken, NJ)
  • 12 hours ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 12 hours ago

Job Description THEMAGIC5 is looking for a customer-focused and detail-oriented Customer Service Representative to join us part-time (20 hours per week) in our New York office....

Customer Service Associate - Temporary

  • Woodbridge, NJ (18 miles from Hoboken, NJ)
  • 14 hours ago
  • Woodbridge, NJ (18 miles from Hoboken, NJ)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (PT & Weekends Available)

  • Englewood, NJ (10 miles from Hoboken, NJ)
  • 14 hours ago
  • Englewood, NJ (10 miles from Hoboken, NJ)
  • 14 hours ago

Clear communication, efficient multi tasking and effective inter personal interactions are critical for the Customer Service Representative to deliver on a daily basis....

Customer Service Associate

  • Paramus, NJ (13 miles from Hoboken, NJ)
  • 15 hours ago
  • Paramus, NJ (13 miles from Hoboken, NJ)
  • 15 hours ago

Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...

Customer Support Specialist

  • New York, NY (1 mile from Hoboken, NJ)
  • 16 hours ago
  • New York, NY (1 mile from Hoboken, NJ)
  • 16 hours ago

Customer Support Specialist __ Location: New York, United States Type: Full-time Department: Financial Markets _ __ Summary eClerx Financial Market Operations is seeking a Customer Support...

Demographic Data for Hoboken, NJ

Moving to Hoboken, NJ? Find some basic demographic data about Hoboken, NJ below.


Local
National
60,456
1,545
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Hoboken, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hoboken, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hoboken, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »