Customer Service Representative Jobs in Fredericton, NB
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...
Store 6002013: 1169 Regent Street, Fredericton, New Brunswick E3B 3Z2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Customer Service Sales - Remote - Oromocto, NB
- Oromocto, NB (11 miles from Fredericton, NB)
- 45+ days ago
- Oromocto, NB (11 miles from Fredericton, NB)
- 45+ days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkStore 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Customer Service Representative
- Hanwell, NB (6 miles from Fredericton, NB)
- 90+ days ago
- Hanwell, NB (6 miles from Fredericton, NB)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Overnight Customer Service Representative
- Fredericton, NB
- 90+ days ago
- Fredericton, NB
- 90+ days ago
Store 6002541: 1201, Hanwell Road, Fredericton, New Brunswick E3C 1A6 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Remote - Customer Service Sales - Fredericton, NB
- Fredericton, NB
- 90+ days ago
- Fredericton, NB
- 90+ days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkCustomer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fredericton, NB
Highest Education Level
Customer Service Representatives in Fredericton, NB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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