Customer Service Representative Jobs in New Brunswick
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual(EN/FR) Client Service Specialist- Remote Class- May 2025
- Moncton, NB
- moments ago
- Moncton, NB
- moments ago
Requisition ID : 219560 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...
Remote WorkBilingual Customer Service Agent (Care Coordinator)
- Moncton, NB
- 20 hours ago
- Moncton, NB
- 20 hours ago
At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. Were on a mission to help transform healthcare for the better. From advancing and digitizing our tools,...
Work Location: Moncton, New Brunswick, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $45,300 - $63,900 CAD TD is committed to providing fair and equitable...
Store 6002017: 301 Elmwood Driveive, Moncton, New Brunswick E1A 1X5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Store 6002003: 131 Boul Irving, Bouctouche, New Brunswick E4S 3K2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Bilingual (FR/EN) Client Service Specialist - May Class - Moncton, NB - Tangerine
- Moncton, NB
- 6 days ago
- Moncton, NB
- 6 days ago
Requisition ID : 219560 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...
Remote Bilingual Customer Service Representative ALL CANADA
- Moncton, NB
- 12 days ago
- Moncton, NB
- 12 days ago
If you have call center experience and are excited about joining a global leader in loyalty programs, we want to hear from you!...
Remote WorkApplication Deadline: 03/16/2025 Address: 148 Main Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Work from Home - Customer Service Sales - Sackville, NB
- Sackville, NB
- 17 days ago
- Sackville, NB
- 17 days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkWage: $16.00 per hour Job Description: The Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and...
Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...
Store 6002013: 1169 Regent Street, Fredericton, New Brunswick E3B 3Z2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
PAL Airlines is currently seeking Customer Service Representatives to join our growing team of committed professionals in Atlantic Canada. Locations: St....
Customer Service Sales - Remote - Saint John, NB
- Saint John, NB
- 30+ days ago
- Saint John, NB
- 30+ days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkFirst Nations/Metis/Inuit - REMOTE Client Service Specialist - Moncton, NB - Tangerine
- Moncton, NB
- 30+ days ago
- Moncton, NB
- 30+ days ago
Requisition ID : 215924 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...
Remote WorkCustomer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in New Brunswick
Highest Education Level
Customer Service Representatives in New Brunswick offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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