Customer Service Representative Jobs in Bronx, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 519 Jobs

Associate Laboratory Customer Service Representative

  • New Hyde Park, NY (13 miles from Bronx, NY)
  • 1 hour ago
  • New Hyde Park, NY (13 miles from Bronx, NY)
  • 1 hour ago

Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories. Provides telephone coverage, both inbound and...

Retail Customer Service Associate II - Returns & Exchanges

  • Brooklyn, NY (9 miles from Bronx, NY)
  • 1 hour ago
  • Brooklyn, NY (9 miles from Bronx, NY)
  • 1 hour ago

Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...

Client Service Specialist (Administrative and Pers

  • New York, NY (6 miles from Bronx, NY)
  • 6 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 6 hours ago

at PAUL HASTINGS LLP in New York, New York, United States Job Description Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top...

Air Logistics Customer Care Specialist

  • New York, NY (6 miles from Bronx, NY)
  • 7 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 7 hours ago

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Jamaica/Queens/New York site is looking for a new Air Logistics...

Customer Service Rep-65512201

  • New York, NY (6 miles from Bronx, NY)
  • 7 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 7 hours ago

Customer Service Representative ensures program quality and compliance....

Customer Service Representative - Order Processor - Specialty Additives

  • Clifton, NJ (12 miles from Bronx, NY)
  • 7 hours ago
  • Clifton, NJ (12 miles from Bronx, NY)
  • 7 hours ago

Title: Customer Service Representative Location: Clifton, NJ area Schedule: M-F 8 AM- 5 PM Type: Direct Hire Responsibilities: Perform all aspects of customer order processing Initiate, monitor, and...

Airline Customer Service Agent Polish Speaker Part-Time

  • Newark, NJ (14 miles from Bronx, NY)
  • 7 hours ago
  • Newark, NJ (14 miles from Bronx, NY)
  • 7 hours ago

Airline Customer Service Agent | Polish Speaker | Part-Time Date: Apr 23, 2025 Location: Newark, New Jersey, US Company: Worldwide Flight Services, Inc. Compensation: 19.75 About WFS Join our...

Customer Service / Planner

  • New York, NY (6 miles from Bronx, NY)
  • 7 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 7 hours ago

Responsible for the day-to-day management of assigned customer accounts, including processing customer purchase orders, researching, and providing status updates on open orders, and handling...

Need. Customer service with Moveing experience

  • Rahway, NJ (23 miles from Bronx, NY)
  • 7 hours ago
  • Rahway, NJ (23 miles from Bronx, NY)
  • 7 hours ago

un Need. Customer service with Moveing experience (Rahway) United compensation: Customer service with Moving experience employment type: job title: Customer service Need customer service with...

Bilingual Customer Service Representative- Mortgage Services

  • Wayne, NJ (19 miles from Bronx, NY)
  • 7 hours ago
  • Wayne, NJ (19 miles from Bronx, NY)
  • 7 hours ago

Bilingual Customer Service Representative- Mortgage Services at Valley Bank Bilingual Customer Service Representative- Mortgage Services at Valley Bank in Wayne, New Jersey Posted in Other 17 days ago...

Client Services Representative

  • New York, NY (6 miles from Bronx, NY)
  • 8 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 8 hours ago

Client Services Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on New York, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Customer Service Associate - Temporary

  • Yonkers, NY (9 miles from Bronx, NY)
  • 9 hours ago
  • Yonkers, NY (9 miles from Bronx, NY)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Intern

  • New York, NY (6 miles from Bronx, NY)
  • 10 hours ago
  • New York, NY (6 miles from Bronx, NY)
  • 10 hours ago

Overview Students must currently be enrolled in a college or university and fluent in English (additional languages such as Mandarin, Spanish, or Vietnamese are a plus). This role requires 5 days...

Retail Customer Service Representative/Cashier

  • Yonkers, NY (9 miles from Bronx, NY)
  • 10 hours ago
  • Yonkers, NY (9 miles from Bronx, NY)
  • 10 hours ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Rep(04596) - 430 Market St

  • Elmwood Park, NJ (11 miles from Bronx, NY)
  • 11 hours ago
  • Elmwood Park, NJ (11 miles from Bronx, NY)
  • 11 hours ago

Company Description One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your...

Demographic Data for Bronx, NY

Moving to Bronx, NY? Find some basic demographic data about Bronx, NY below.


Local
National
1,477,398
18,188
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bronx, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bronx, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bronx, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »