Customer Service Representative Jobs in Omaha, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Dinner/Close Shift
- Bellevue, NE (9 miles from Omaha, NE)
- 17 hours ago
- Bellevue, NE (9 miles from Omaha, NE)
- 17 hours ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Morning Shift
- Council Bluffs, IA (3 miles from Omaha, NE)
- 17 hours ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 17 hours ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Client Service Representative I - FT / Branch: Immanuel
- Omaha, NE
- 17 hours ago
- Omaha, NE
- 17 hours ago
As a family-owned business that spans five decades and three generations since 1964, we value relationships, supporting each other's unique differences. We understand the importance of personal...
- Council Bluffs, IA (3 miles from Omaha, NE)
- 1 day ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 1 day ago
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team.JOB REQUIREMENTS-At least 16 years of age-A winning smile, great attitude and customer focused personality-Excellent...
Customer Service Rep(06123) - 920 N 204th Ave.
- Elkhorn, NE (16 miles from Omaha, NE)
- 1 day ago
- Elkhorn, NE (16 miles from Omaha, NE)
- 1 day ago
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team.JOB REQUIREMENTS-At least 16 years of age-A winning smile, great attitude and customer focused personality-Excellent...
- Council Bluffs, IA (3 miles from Omaha, NE)
- 1 day ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion. This position will work closely...
What does a Sales Consultant Appliance Outlet do? The Sales Consultant Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology...
Group Enrollment Customer Service Representative Omaha, NE
- Omaha, NE
- 5 days ago
- Omaha, NE
- 5 days ago
We are seeking an adaptable and communicative professional to join our team as a Group Enrollment Customer Service Representative....
- Gretna, NE (19 miles from Omaha, NE)
- 5 days ago
- Gretna, NE (19 miles from Omaha, NE)
- 5 days ago
Customer Care Representative 14651 S 210th St, Gretna, NE 68028, USA Req #119 Friday, March 7, 2025 The LovelySkin Customer Care team is growing! Most recently recognized in BizRates Platinum...
Bilingual Customer Care Representative
- Gretna, NE (19 miles from Omaha, NE)
- 5 days ago
- Gretna, NE (19 miles from Omaha, NE)
- 5 days ago
Bilingual Customer Care Representative 14651 S 210th St, Gretna, NE 68028, USA Req #120 Friday, March 7, 2025 The LovelySkin Customer Care team is growing! Most recently recognized in BizRates...
Demographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Omaha, NE
Highest Education Level
Customer Service Representatives in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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