Customer Service Representative Jobs in Nebraska

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 142 Jobs

Retail Customer Service Specialist

  • Lincoln, NE
  • 10 days ago
  • Lincoln, NE
  • 10 days ago

The individual selected for this role will be expected to work at Store #3175, located at: 235 N 46th St, Lincoln, NE 68503. This is a Part-Time job. Starting Pay: $16.66/hr or based on relevant...

Retail Customer Service Associate

  • Lincoln, NE
  • 10 hours ago
  • Lincoln, NE
  • 10 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Associate - Central Plains Milling

  • Columbus, NE
  • 10 hours ago
  • Columbus, NE
  • 10 hours ago

Central Plains Milling (CPM), an LLC of Frontier Cooperative, is offering an exciting career opportunity to the right individual for a Customer Service Associate at our Feed Mill located in...

Customer Service Associate - Dinner/Close Shift

  • Bellevue, NE
  • 11 hours ago
  • Bellevue, NE
  • 11 hours ago

Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Client Service Representative I - FT / Branch: Immanuel

  • Omaha, NE
  • 11 hours ago
  • Omaha, NE
  • 11 hours ago

As a family-owned business that spans five decades and three generations since 1964, we value relationships, supporting each other's unique differences. We understand the importance of personal...

Customer Service

  • Lincoln, NE
  • 21 hours ago
  • Lincoln, NE
  • 21 hours ago

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...

Pharmacy Customer Service Associate

  • Lincoln, NE
  • 22 hours ago
  • Lincoln, NE
  • 22 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Omaha, NE
  • 23 hours ago
  • Omaha, NE
  • 23 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Sales Associate/Customer Service - Pump & Pantry

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

Sales Associate/Customer Service - Pump & Pantry Location : Address 345 W O St Job Locations US-NE-Lincoln Job ID 2025-44066 # of Openings 1 Posted Date 2 days ago (3/6/2025 10:33 PM) Category...

Customer Success Specialist

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

Wilson Language Training Customer Success Specialist in Lincoln , Nebraska Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...

Customer Service Representative - Sales and Service (WFH)

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

AT&T Customer Service Representative - Sales and Service (WFH) in Lincoln , Nebraska Job Description: Premier Service Consultant - Sales and Service (WFH) Note: This is a full-time remote Work from...

Remote Work

Customer Service Rep(06122) - 4122 S 144th St.

  • Omaha, NE
  • 1 day ago
  • Omaha, NE
  • 1 day ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team.JOB REQUIREMENTS-At least 16 years of age-A winning smile, great attitude and customer focused personality-Excellent...

Customer Service Rep(06123) - 920 N 204th Ave.

  • Elkhorn, NE
  • 1 day ago
  • Elkhorn, NE
  • 1 day ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team.JOB REQUIREMENTS-At least 16 years of age-A winning smile, great attitude and customer focused personality-Excellent...

Part-Time Retail Sales Associate

  • NE
  • 1 day ago
  • NE
  • 1 day ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Customer Service Representative - Driving

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nebraska offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nebraska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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