Customer Service Representative Jobs in Gretna, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Services Representative Policy Services-(GAIT)
- Omaha, NE (19 miles from Gretna, NE)
- 10 days ago
- Omaha, NE (19 miles from Gretna, NE)
- 10 days ago
Position Description: The Policy Services Rep (GAIT) is responsible for customer service, issuance and administrative functions, cases, and products/plans. This position must accurately interpret...
Amazon Locker+ Customer Service Associate
- Omaha, NE (19 miles from Gretna, NE)
- 6 hours ago
- Omaha, NE (19 miles from Gretna, NE)
- 6 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Customer Service Cashier
- Valley, NE (17 miles from Gretna, NE)
- 6 hours ago
- Valley, NE (17 miles from Gretna, NE)
- 6 hours ago
Req ID: 453302 Address: 26120 E. Meigs St Valley, NE, 68064 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Kitchen Innovation Center Sales Associate
- Omaha, NE (19 miles from Gretna, NE)
- 14 hours ago
- Omaha, NE (19 miles from Gretna, NE)
- 14 hours ago
Kitchen Innovation Center Sales Associate TriMark Hockenbergs - Omaha Office, 14063 Cornhusker Rd, Omaha, Nebraska, United States of America Req #2771 Thursday, April 17, 2025 TriMark USA is the...
Customer Service Associate - Morning & Lunch Shift
- Bellevue, NE (18 miles from Gretna, NE)
- 1 day ago
- Bellevue, NE (18 miles from Gretna, NE)
- 1 day ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Omaha, NE (19 miles from Gretna, NE)
- 1 day ago
- Omaha, NE (19 miles from Gretna, NE)
- 1 day ago
The Client Services Representative will be responsible for, but not limited to: Maintaining industry leading service standards by providing prompt service and one call resolution....
Customer Care Representative 14651 S 210th St, Gretna, NE 68028, USA Req #119 Thursday, April 17, 2025 The LovelySkin Customer Care team is growing! Most recently recognized in BizRates Platinum...
Bilingual Customer Care Representative 14651 S 210th St, Gretna, NE 68028, USA Req #120 Thursday, April 17, 2025 The LovelySkin Customer Care team is growing! Most recently recognized in BizRates...
Customer Service Order Administrator
- Omaha, NE (19 miles from Gretna, NE)
- 3 days ago
- Omaha, NE (19 miles from Gretna, NE)
- 3 days ago
The Customer Service Order Administrator will be working alongside our licensed veterinary technicians and customer service order administrators to process prescription orders received for our...
Customer Service Representative
- Omaha, NE (19 miles from Gretna, NE)
- 4 days ago
- Omaha, NE (19 miles from Gretna, NE)
- 4 days ago
Customer Service Representative At Helget Gas Products, we're redefining the customer experience!...
Customer Service Delivery Advocate
- Papillion, NE (9 miles from Gretna, NE)
- 5 days ago
- Papillion, NE (9 miles from Gretna, NE)
- 5 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Copy of Customer Service Delivery Advocate
- Bellevue, NE (18 miles from Gretna, NE)
- 5 days ago
- Bellevue, NE (18 miles from Gretna, NE)
- 5 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Pharmacy Customer Service Associate
- Council Bluffs, IA (21 miles from Gretna, NE)
- 5 days ago
- Council Bluffs, IA (21 miles from Gretna, NE)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Dinner/Close Shift
- Omaha, NE (19 miles from Gretna, NE)
- 5 days ago
- Omaha, NE (19 miles from Gretna, NE)
- 5 days ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service - Self Storage Manager
- Omaha, NE (19 miles from Gretna, NE)
- 5 days ago
- Omaha, NE (19 miles from Gretna, NE)
- 5 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Gretna, NE
Moving to Gretna, NE? Find some basic demographic data about Gretna, NE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gretna, NE
Highest Education Level
Customer Service Representatives in Gretna, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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