Customer Service Representative Jobs in Grand Island, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Deposit Operations Specialist (Customer Service)
- Grand Island, NE
- 6 days ago
- Grand Island, NE
- 6 days ago
Deposit Operations Specialist (Customer Service) Full Time CL Grand Island, NE, US Today Requisition ID: 1127 Equitable Bank is seeking a full-time Deposit Operations Specialist in our Grand...
Deposits Operations Specialist (Customer Service)
- Grand Island, NE
- 6 days ago
- Grand Island, NE
- 6 days ago
Equitable Bank is seeking a full time Deposit Operations Specialist in our Grand Island branch. The Deposit Operations Specialist perform a variety of duties to support the banks staff regarding...
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
PT Customer Service Representative The Grand Island Independent, 422 W 1ST ST, Grand Island, Nebraska, United States of America Req #4399 Tuesday, November 3, 2020 A Customer Service Representative...
Sales Associate/Customer Service - Pump & Pantry
- Grand Island, NE
- 12 days ago
- Grand Island, NE
- 12 days ago
Sales Associate/Customer Service - Pump & Pantry Location : Address 2028 E Hwy 30 Job Locations US-NE-Grand Island Job ID 2025-44415 # of Openings 3 Posted Date 2 days ago (4/4/2025 8:22 PM)...
Customer Service Representative - Grand Island, NE
- Grand Island, NE
- 14 days ago
- Grand Island, NE
- 14 days ago
As a Customer Service Representative, you will spend your work hours seated at a desk....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Blood Collection Staff - Customer Service
- Grand Island, NE
- 30+ days ago
- Grand Island, NE
- 30+ days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Pizza Hut Customer Service - Ages 15 & up
- Grand Island, NE
- 60+ days ago
- Grand Island, NE
- 60+ days ago
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
Customer Service Rep(06161) - 624 N. Webb Rd.
- Grand Island, NE
- 90+ days ago
- Grand Island, NE
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Grand Island, NE
Moving to Grand Island, NE? Find some basic demographic data about Grand Island, NE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grand Island, NE
Highest Education Level
Customer Service Representatives in Grand Island, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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