Customer Service Representative Jobs in Fremont, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Prior Call Center experience is highly preferred....
Customer Service - Self Storage Manager
- Elkhorn, NE (15 miles from Fremont, NE)
- 4 days ago
- Elkhorn, NE (15 miles from Fremont, NE)
- 4 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Customer Service Representative
- Elkhorn, NE (15 miles from Fremont, NE)
- 13 days ago
- Elkhorn, NE (15 miles from Fremont, NE)
- 13 days ago
Summary of Responsibilities: The Customer Service Representative handles incoming calls/chats from policyholders, insurance agents and providers....
Customer Service Representative (CSR)
- Yutan, NE (14 miles from Fremont, NE)
- 16 days ago
- Yutan, NE (14 miles from Fremont, NE)
- 16 days ago
Customer Service Representative (CSR) 3.0 3.0 out of 5 stars 515 Second Street, Yutan, NE 68073 Job Title: Customer Service Representative (CSR) Status: Non-Exempt Reports To: Branch Manager, CSR Team...
Customer Service Associate - Morning & Lunch Shift
- Fremont, NE
- 30+ days ago
- Fremont, NE
- 30+ days ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative - Migrations Project
- Blair, NE (16 miles from Fremont, NE)
- 45+ days ago
- Blair, NE (16 miles from Fremont, NE)
- 45+ days ago
Customer Service Representative - Migrations Project Customer Service Representative - Migrations Project Contract Type: Contractor Location: Blair - Nebraska Industry: Administration Contact Name:...
- Wahoo, NE (19 miles from Fremont, NE)
- 60+ days ago
- Wahoo, NE (19 miles from Fremont, NE)
- 60+ days ago
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
Overnight Member Service Representative
- Omaha, NE (18 miles from Fremont, NE)
- 60+ days ago
- Omaha, NE (18 miles from Fremont, NE)
- 60+ days ago
Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Job Summary The Overnight Custodian will be responsible for...
FLEET CUSTOMER SERVICE REP - Blair
- Blair, NE (16 miles from Fremont, NE)
- 90+ days ago
- Blair, NE (16 miles from Fremont, NE)
- 90+ days ago
Job Details GENERAL SUMMARY: Customer Service Representative is responsible for the private fleet administrative functions....
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Demographic Data for Fremont, NE
Moving to Fremont, NE? Find some basic demographic data about Fremont, NE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fremont, NE
Highest Education Level
Customer Service Representatives in Fremont, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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