Customer Service Representative Jobs in Kalispell, MT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Ramp & Customer Service Agent

  • Kalispell, MT
  • 11 days ago
  • Kalispell, MT
  • 11 days ago

Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...

Teller/Customer Service Representative - Kalispell, MT

  • Kalispell, MT
  • 6 hours ago
  • Kalispell, MT
  • 6 hours ago

Our Operations Team is currently in search of a Full or Part-Time Teller/Customer Service Representative in Kalispell, Montana....

Team Lead Customer Service

  • Kalispell, MT
  • 4 days ago
  • Kalispell, MT
  • 4 days ago

POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...

CLUB Customer Service

  • Kalispell, MT
  • 4 days ago
  • Kalispell, MT
  • 4 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Associate - Temporary

  • Kalispell, MT
  • 4 days ago
  • Kalispell, MT
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Kalispell, MT
  • 4 days ago
  • Kalispell, MT
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Kalispell, MT
  • 5 days ago
  • Kalispell, MT
  • 5 days ago

Were hiring immediately for a Customer Service Representative at the Kalispell Galcier Park International Airport!...

Customer Service

  • Columbia Falls, MT (16 miles from Kalispell, MT)
  • 9 days ago
  • Columbia Falls, MT (16 miles from Kalispell, MT)
  • 9 days ago

Customer Service is the number priority. Help packaging the products, stocking the shelves and help with light clean up. fun fast pacejob!

Clothing Retail Sales Associate

  • Kalispell, MT
  • 16 days ago
  • Kalispell, MT
  • 16 days ago

un Clothing Retail Sales Associate (Kalispell MT) Sportsman & Ski Haus Kalispell MT 145 Hutton Ranch Rd compensation: $15.00 - $16.50 HR DOE, BENEFITS AND GREAT EMPLOYEE DISCOUNT. employment type:...

Airport Customer Service/Ramp Supervisor, FT/PT

  • Kalispell, MT
  • 17 days ago
  • Kalispell, MT
  • 17 days ago

General information Job Title Airport Customer Service/Ramp Supervisor, FT/PT Date Friday, March 28, 2025 State Montana City Kalispell Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt or...

Blood Collection Staff - Customer Service Part-Time

  • Kalispell, MT
  • 17 days ago
  • Kalispell, MT
  • 17 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Airport Customer Service Agent Seasonal,

  • Kalispell, MT
  • 19 days ago
  • Kalispell, MT
  • 19 days ago

General informationJob TitleAirport Customer Service Agent Seasonal, PT - FCADateWednesday, March 26, 2025StateMontanaCityKalispellBase Pay Rate:$ 18.00Full/Part TimePart TimePart Time DaysDays of...

Golf Dept. Retail Sales Associate, Full Time

  • Kalispell, MT
  • 23 days ago
  • Kalispell, MT
  • 23 days ago

un Golf Dept. Retail Sales Associate, Full Time (Kalispell MT) Sportsman & Ski Haus Kalispell MT 145 Hutton Ranch Rd compensation: $15.00 - $16.50 HR DOE, BENEFITS AND GREAT EMPLOYEE DISCOUNT....

Customer Service, Permanent part time/ Full Time

  • Kalispell, MT
  • 24 days ago
  • Kalispell, MT
  • 24 days ago

Customer Service, Permanent part time/ Full Time Kalispell Flowers by Hansen 1297 N Meridian Rd near Hwy 93N compensation: TBD employment type: job title: Customer Service Customer Sales and...

Store Customer Service Specialist

  • Kalispell, MT
  • 27 days ago
  • Kalispell, MT
  • 27 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Kalispell, MT

Moving to Kalispell, MT? Find some basic demographic data about Kalispell, MT below.


Local
National
57,900
2,662
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Kalispell, MT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kalispell, MT offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kalispell, MT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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