Customer Service Representative Jobs in Columbia Falls, MT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Associate - Temporary
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 4 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 4 days ago
Were hiring immediately for a Customer Service Representative at the Kalispell Galcier Park International Airport!...
Customer Service is the number priority. Help packaging the products, stocking the shelves and help with light clean up. fun fast pacejob!
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 10 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 10 days ago
Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Clothing Retail Sales Associate
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 15 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 15 days ago
un Clothing Retail Sales Associate (Kalispell MT) Sportsman & Ski Haus Kalispell MT 145 Hutton Ranch Rd compensation: $15.00 - $16.50 HR DOE, BENEFITS AND GREAT EMPLOYEE DISCOUNT. employment type:...
Airport Customer Service/Ramp Supervisor, FT/PT
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 16 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 16 days ago
General information Job Title Airport Customer Service/Ramp Supervisor, FT/PT Date Friday, March 28, 2025 State Montana City Kalispell Base Pay Rate: $ 22.00 Full/Part Time Full Time Exempt or...
Blood Collection Staff - Customer Service Part-Time
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 16 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 16 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Team Member (early morning truck unload/stocking)
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 16 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 16 days ago
Store - KALISPELL, MTDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Airport Customer Service Agent Seasonal,
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 18 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 18 days ago
General informationJob TitleAirport Customer Service Agent Seasonal, PT - FCADateWednesday, March 26, 2025StateMontanaCityKalispellBase Pay Rate:$ 18.00Full/Part TimePart TimePart Time DaysDays of...
Golf Dept. Retail Sales Associate, Full Time
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 22 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 22 days ago
un Golf Dept. Retail Sales Associate, Full Time (Kalispell MT) Sportsman & Ski Haus Kalispell MT 145 Hutton Ranch Rd compensation: $15.00 - $16.50 HR DOE, BENEFITS AND GREAT EMPLOYEE DISCOUNT....
Customer Service, Permanent part time/ Full Time
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 23 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 23 days ago
Customer Service, Permanent part time/ Full Time Kalispell Flowers by Hansen 1297 N Meridian Rd near Hwy 93N compensation: TBD employment type: job title: Customer Service Customer Sales and...
Store Customer Service Specialist
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 26 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 26 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Columbia Falls, MT
Moving to Columbia Falls, MT? Find some basic demographic data about Columbia Falls, MT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia Falls, MT
Highest Education Level
Customer Service Representatives in Columbia Falls, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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