Customer Service Representative Jobs in Saint Joseph, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Oregon, MO (21 miles from Saint Joseph, MO)
- 9 days ago
- Oregon, MO (21 miles from Saint Joseph, MO)
- 9 days ago
Work Location: This position will be based at our Oregon MO location Hours : 40 hours per week, including Saturday rotation Job Purpose: Customer service representatives respond to customer inquiries...
Req ID: 453308 Address: 4601 S. Leonard Rd. Saint Joseph, MO, 64507 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Position: Customer Service Representative Location: 4315 Pickett Rd, St Joseph, MO 64503 Terms: ONSITE-Full-time Pay: 18.50$/hr Join Team Alorica At Alorica, were redefining what it means to be a global...
Position: Customer Service Representative Location: 4315 Pickett Rd, St Joseph, MO 64503 Terms: ONSITE Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining what it means to be a global...
Customer Service Representatives
- Atchison, KS (21 miles from Saint Joseph, MO)
- 30+ days ago
- Atchison, KS (21 miles from Saint Joseph, MO)
- 30+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Customer Service Rep(09576) - 2223 North Belt Highway
- Saint Joseph, MO
- 60+ days ago
- Saint Joseph, MO
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01572) - 2110 Messanie St.
- Saint Joseph, MO
- 60+ days ago
- Saint Joseph, MO
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Retail Customer Service Cashier
- Saint Joseph, MO (4 miles from Saint Joseph, MO)
- 90+ days ago
- Saint Joseph, MO (4 miles from Saint Joseph, MO)
- 90+ days ago
Req ID: 453308 Address: 4601 S. Leonard Rd. Saint Joseph, MO, 64507 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Demographic Data for Saint Joseph, MO
Moving to Saint Joseph, MO? Find some basic demographic data about Saint Joseph, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Saint Joseph, MO
Highest Education Level
Customer Service Representatives in Saint Joseph, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »