Customer Service Representative Jobs in Saint Joseph, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

Customer Service Associate

  • Saint Joseph, MO
  • 4 days ago
  • Saint Joseph, MO
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pizza Hut Customer Service - Ages 15 & up

  • Saint Joseph, MO
  • 9 days ago
  • Saint Joseph, MO
  • 9 days ago

Customer Service Representative: Hiring starting at 15 yearsold We have the prefect job for you! Working at Pizza Hut is aboutmaking hungry people happy....

Customer Service Representative - R-34655

  • Saint Joseph, MO
  • 18 days ago
  • Saint Joseph, MO
  • 18 days ago

Salary Confidential Position range in Missouri $35k - $48k Per Year Customer Service Representative - R-34655 LAND O' LAKES, INC....

Customer Account Representative

  • Saint Joseph, MO
  • 29 days ago
  • Saint Joseph, MO
  • 29 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Onsite Customer Service Attendant - 2nd Shift

  • Saint Joseph, MO
  • 26 days ago
  • Saint Joseph, MO
  • 26 days ago

Requisition Number: 197054 Job Description Cintas is seeking an Onsite Customer Service Attendant to help ensure customer satisfaction for our larger customers. Position is located on the...

Customer Service - Urgent Position Available

  • Saint Joseph, MO
  • 29 days ago
  • Saint Joseph, MO
  • 29 days ago

un Customer Service - Urgent Position Available compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about...

Retail Customer Service Associate

  • Saint Joseph, MO
  • 30+ days ago
  • Saint Joseph, MO
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service/Sales

  • Saint Joseph, MO
  • 30+ days ago
  • Saint Joseph, MO
  • 30+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Part-Time Retail Sales Associate

  • Saint Joseph, MO
  • 60+ days ago
  • Saint Joseph, MO
  • 60+ days ago

About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...

Sales Associate- Training Provided!

  • Saint Joseph, MO
  • 60+ days ago
  • Saint Joseph, MO
  • 60+ days ago

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Customer Service Representatives

  • Atchison, KS (21 miles from Saint Joseph, MO)
  • 60+ days ago
  • Atchison, KS (21 miles from Saint Joseph, MO)
  • 60+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....

Customer Service Rep(09576) - 2223 North Belt Highway

  • Saint Joseph, MO
  • 90+ days ago
  • Saint Joseph, MO
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(01572) - 2110 Messanie St.

  • Saint Joseph, MO
  • 90+ days ago
  • Saint Joseph, MO
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Saint Joseph, MO

Moving to Saint Joseph, MO? Find some basic demographic data about Saint Joseph, MO below.


Local
National
83,402
2,052
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Saint Joseph, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Joseph, MO offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Joseph, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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