Customer Service Representative Jobs in Liberty, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 140 Jobs

Store Customer Service Specialist

  • Kansas City, MO (15 miles from Liberty, MO)
  • 15 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 15 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Branch Associate / Delivery Driver - Automotive Paint

  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 hours ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 hours ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Part-Time CLUB Customer Service Outfitter

  • Kansas City, KS (16 miles from Liberty, MO)
  • 3 hours ago
  • Kansas City, KS (16 miles from Liberty, MO)
  • 3 hours ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Associate - Temporary

  • Liberty, MO
  • 3 hours ago
  • Liberty, MO
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative I

  • Kansas City, MO (15 miles from Liberty, MO)
  • 7 hours ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 7 hours ago

Job Details Job Location : Kansas City Repair Services - Kansas City, MO Salary Range : Undisclosed Description Summary Description Cathcart Rail, headquartered in Columbus, Ohio, is a leading...

Customer Service I

  • Shawnee, KS (23 miles from Liberty, MO)
  • 14 hours ago
  • Shawnee, KS (23 miles from Liberty, MO)
  • 14 hours ago

Overview A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a...

Customer Service - Self Storage Manager

  • Raytown, MO (16 miles from Liberty, MO)
  • 15 hours ago
  • Raytown, MO (16 miles from Liberty, MO)
  • 15 hours ago

Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...

Customer Service Representative (CSR)

  • Kansas City, MO (15 miles from Liberty, MO)
  • 1 day ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 1 day ago

$10.00 Per Hour DOE (Depends on Experience) Customer Service Representative (CSR) Hevlaure and Company LLC Occupation: Customer Service Representatives Location: Kansas City, MO - 64111 Positions available...

Customer Service Associate

  • Liberty, MO
  • 1 day ago
  • Liberty, MO
  • 1 day ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Private Wealth Client Service Specialist II

  • Leawood, KS (24 miles from Liberty, MO)
  • 1 day ago
  • Leawood, KS (24 miles from Liberty, MO)
  • 1 day ago

The Private Wealth Management Operations Support team assists clients and associates in the delivery of wealth management advice and solutions. As the Client Service Specialist II, you will be...

Bilingual Customer Service Specialist (Spanish)

  • Shawnee, KS (23 miles from Liberty, MO)
  • 2 days ago
  • Shawnee, KS (23 miles from Liberty, MO)
  • 2 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Treasury Management Customer Service Representative

  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago

Job Details Job Location : Kansas City Barry Branch - Kansas City, MO Position Type : Full Time Salary Range : Undisclosed Description PRIMARY PURPOSE OF JOB The Treasury Management Customer Service...

Customer Service Inside Sales Rep

  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago

Talks with customers by phone to assist with auto glass installation > Determines charges for parts requested > Schedules glass technicians > Adjusts complaints concerning billing or service...

Customer Service Rep(01620) -15700 N US 169 HWY, Suite 1

  • Smithville, MO (13 miles from Liberty, MO)
  • 2 days ago
  • Smithville, MO (13 miles from Liberty, MO)
  • 2 days ago

Company DescriptionAmazing work environment to make lots of money and have fun!! Advancement opportunities for motivated team members!!Job DescriptionCustomer Service responsibilities: Meet and...

Counter Sales Associate

  • Lees Summit, MO (24 miles from Liberty, MO)
  • 2 days ago
  • Lees Summit, MO (24 miles from Liberty, MO)
  • 2 days ago

Summary The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The goal of...

Demographic Data for Liberty, MO

Moving to Liberty, MO? Find some basic demographic data about Liberty, MO below.


Local
National
37,222
1,036
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Liberty, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Liberty, MO offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Liberty, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »