Customer Service Representative Jobs in Lees Summit, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Kansas City, MO (18 miles from Lees Summit, MO)
- 14 days ago
- Kansas City, MO (18 miles from Lees Summit, MO)
- 14 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Overland Park, KS (18 miles from Lees Summit, MO)
- 8 hours ago
- Overland Park, KS (18 miles from Lees Summit, MO)
- 8 hours ago
Description Schedule: Monday - Friday 5am-1:30pm Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care...
Customer Service Advisor - Remote
- Missouri City, MO (22 miles from Lees Summit, MO)
- 10 hours ago
- Missouri City, MO (22 miles from Lees Summit, MO)
- 10 hours ago
Customer Service Advisor, Remote $17.31 per hour + Performance Based Bonuses Full Time Schedules Between the Hours of 7am - 12am CST Health Benefits Start Day One! Are you a problem-solver who...
Remote WorkCustomer Service Representative (CSR)
- Kansas City, MO (18 miles from Lees Summit, MO)
- 14 hours ago
- Kansas City, MO (18 miles from Lees Summit, MO)
- 14 hours ago
$10.00 Per Hour DOE (Depends on Experience) Customer Service Representative (CSR) Hevlaure and Company LLC Occupation: Customer Service Representatives Location: Kansas City, MO - 64111 Positions available...
- Liberty, MO (24 miles from Lees Summit, MO)
- 19 hours ago
- Liberty, MO (24 miles from Lees Summit, MO)
- 19 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Client Service Representative III
- Lenexa, KS (19 miles from Lees Summit, MO)
- 19 hours ago
- Lenexa, KS (19 miles from Lees Summit, MO)
- 19 hours ago
Category Customer Service Location Lenexa, Kansas Job function Operations Job family Client Services Shift Evening Employee type Regular Full-Time Work mode Remote Client Service Representative...
Private Wealth Client Service Specialist II
- Leawood, KS (14 miles from Lees Summit, MO)
- 19 hours ago
- Leawood, KS (14 miles from Lees Summit, MO)
- 19 hours ago
The Private Wealth Management Operations Support team assists clients and associates in the delivery of wealth management advice and solutions. As the Client Service Specialist II, you will be...
Bilingual Customer Service Specialist (Spanish)
- Shawnee, KS (19 miles from Lees Summit, MO)
- 1 day ago
- Shawnee, KS (19 miles from Lees Summit, MO)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Treasury Management Customer Service Representative
- Kansas City, MO (18 miles from Lees Summit, MO)
- 1 day ago
- Kansas City, MO (18 miles from Lees Summit, MO)
- 1 day ago
Job Details Job Location : Kansas City Barry Branch - Kansas City, MO Position Type : Full Time Salary Range : Undisclosed Description PRIMARY PURPOSE OF JOB The Treasury Management Customer Service...
Customer Care Representative I
- Lenexa, KS (19 miles from Lees Summit, MO)
- 1 day ago
- Lenexa, KS (19 miles from Lees Summit, MO)
- 1 day ago
Overview Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple...
Customer Service Inside Sales Rep
- Kansas City, MO (18 miles from Lees Summit, MO)
- 1 day ago
- Kansas City, MO (18 miles from Lees Summit, MO)
- 1 day ago
Talks with customers by phone to assist with auto glass installation > Determines charges for parts requested > Schedules glass technicians > Adjusts complaints concerning billing or service...
- Overland Park, KS (18 miles from Lees Summit, MO)
- 1 day ago
- Overland Park, KS (18 miles from Lees Summit, MO)
- 1 day ago
Description Shamrock Roofing & Construction is a family-owned roofing and construction company headquartered in Kansas City and has been operating since 1977. In the last few years, our business...
Summary The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The goal of...
- Kansas City, MO (18 miles from Lees Summit, MO)
- 2 days ago
- Kansas City, MO (18 miles from Lees Summit, MO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Overland Park, KS (18 miles from Lees Summit, MO)
- 2 days ago
- Overland Park, KS (18 miles from Lees Summit, MO)
- 2 days ago
Customer Service Representative The Customer Service Representative plays a key role in supporting company goals by providing professional interactions with clients....
Demographic Data for Lees Summit, MO
Moving to Lees Summit, MO? Find some basic demographic data about Lees Summit, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lees Summit, MO
Highest Education Level
Customer Service Representatives in Lees Summit, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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