Customer Service Representative Jobs in Joplin, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Patient Registration
- Pittsburg, KS (21 miles from Joplin, MO)
- 1 day ago
- Pittsburg, KS (21 miles from Joplin, MO)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Part Time Customer Service Advocate
- Pittsburg, KS (21 miles from Joplin, MO)
- 3 days ago
- Pittsburg, KS (21 miles from Joplin, MO)
- 3 days ago
Backyard Discovery in Pittsburg, Kansas is seeking a part-time Customer Advocate. This role requires an individual with a passion for helping customers, exceptional communication skills, and the...
- Pittsburg, KS (21 miles from Joplin, MO)
- 3 days ago
- Pittsburg, KS (21 miles from Joplin, MO)
- 3 days ago
Backyard Discovery in Pittsburg, Kansas is seeking a full-time Customer Advocate. This role requires an individual with a passion for helping customers, exceptional communication skills, and the...
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Service Rep(01540) - 2907 E 22nd St.
- Loma Linda, MO (7 miles from Joplin, MO)
- 11 days ago
- Loma Linda, MO (7 miles from Joplin, MO)
- 11 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Purpose An opportunity to join a dynamic team driven to source, attract and engage diverse top talent across North America.The Customer Service Representative is responsible for providing exceptional...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01530) - 6015 N Main S
- Webb City, MO (4 miles from Joplin, MO)
- 60+ days ago
- Webb City, MO (4 miles from Joplin, MO)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
un Customer Service - Urgent Position Available compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Associate Job
- Webb City, MO (4 miles from Joplin, MO)
- 30+ days ago
- Webb City, MO (4 miles from Joplin, MO)
- 30+ days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1309...
Customer Service Associate Job Webb City, MO
- Webb City, MO (4 miles from Joplin, MO)
- 30+ days ago
- Webb City, MO (4 miles from Joplin, MO)
- 30+ days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1309...
- Pittsburg, KS (21 miles from Joplin, MO)
- 30+ days ago
- Pittsburg, KS (21 miles from Joplin, MO)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(01532) 908 W Harmony St
- Neosho, MO (17 miles from Joplin, MO)
- 60+ days ago
- Neosho, MO (17 miles from Joplin, MO)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Neosho
- Neosho, MO (17 miles from Joplin, MO)
- 90+ days ago
- Neosho, MO (17 miles from Joplin, MO)
- 90+ days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Demographic Data for Joplin, MO
Moving to Joplin, MO? Find some basic demographic data about Joplin, MO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Joplin, MO
Highest Education Level
Customer Service Representatives in Joplin, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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