Customer Service Representative Jobs in Jefferson City, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkOur work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Sr...
Administrative - Customer Service Representative II
- Jefferson City, MO
- 17 days ago
- Jefferson City, MO
- 17 days ago
Administrative - Customer Service Representative II#25-54320 Jefferson City, MO All On-site Job Description Summary: The main function of a customer service representative is to interact with customers...
This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer...
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Rep (01614) - 140 N. Summit Dr
- Holts Summit, MO (9 miles from Jefferson City, MO)
- 45+ days ago
- Holts Summit, MO (9 miles from Jefferson City, MO)
- 45+ days ago
Company Description At Romans Road Pizza we believe in small daily improvements in our skills and operations that over time amount to big change. Job Description ABOUT THE JOB You got game? You...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Rep(01525) - 1717 Christy Dr.
- Jefferson City, MO
- 90+ days ago
- Jefferson City, MO
- 90+ days ago
CUSTOMER SERVICE REP (CSR) Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza company in the world and in every...
Customer Service Rep(01523) - 3732 W. Truman Blvd.
- Jefferson City, MO
- 90+ days ago
- Jefferson City, MO
- 90+ days ago
CUSTOMER SERVICE REP (CSR) Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza company in the world and in every...
Demographic Data for Jefferson City, MO
Moving to Jefferson City, MO? Find some basic demographic data about Jefferson City, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Jefferson City, MO
Highest Education Level
Customer Service Representatives in Jefferson City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »