Customer Service Representative Jobs in Independence, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Kansas City, KS (11 miles from Independence, MO)
- 10 hours ago
- Kansas City, KS (11 miles from Independence, MO)
- 10 hours ago
Customer Service Clerk, Starting at $19.81 hr Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment Come and experience the difference with R+L Carriers...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Kansas City, MO (10 miles from Independence, MO)
- 10 hours ago
- Kansas City, MO (10 miles from Independence, MO)
- 10 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Description Schedule: Sunday, Monday, Tuesday 11am-11:30pm Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Customer Service Registrar with...
- Shawnee Mission, KS (14 miles from Independence, MO)
- 1 day ago
- Shawnee Mission, KS (14 miles from Independence, MO)
- 1 day ago
Customer Service Specialist - AdventHealth Shawnee Mission Medical Group All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career...
Customer service representative Immediately hiring
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
Customer service representative Immediately hiring (kansas city mo) compensation: $1200 weekly About the Role: We're looking for a friendly, reliable, and detail-oriented Customer Service Representative...
Dental Customer Service Representative
- Kansas City, KS (11 miles from Independence, MO)
- 1 day ago
- Kansas City, KS (11 miles from Independence, MO)
- 1 day ago
The Customer Service Representative may perform other duties as assigned. Sales Support: Upgrade telephone orders. Introducing and promoting new products during calls....
Customer Service - Whole Foods
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
- Kansas City, MO (10 miles from Independence, MO)
- 1 day ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Agent at MCI Airport
- Gladstone, MO (10 miles from Independence, MO)
- 2 days ago
- Gladstone, MO (10 miles from Independence, MO)
- 2 days ago
EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and in top-rated rental car companies! We are now hiring at our location at the...
Pharmacy Customer Service Associate
- Kansas City, KS (11 miles from Independence, MO)
- 2 days ago
- Kansas City, KS (11 miles from Independence, MO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Dinner/Close Shift
- Belton, MO (24 miles from Independence, MO)
- 2 days ago
- Belton, MO (24 miles from Independence, MO)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Account Representative
- Grandview, MO (18 miles from Independence, MO)
- 2 days ago
- Grandview, MO (18 miles from Independence, MO)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Support Specialist - BoardVitals
- Leawood, KS (15 miles from Independence, MO)
- 2 days ago
- Leawood, KS (15 miles from Independence, MO)
- 2 days ago
We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with...
Lead Customer Service Representative
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 2 days ago
At least two years experience as a customer service representative. Leadership or supervisory experience. PREFERRED REQUIREMENTS Bilingual in Spanish. Healthcare administration experience....
Customer Service Representative
- Oak Grove, MO (16 miles from Independence, MO)
- 3 days ago
- Oak Grove, MO (16 miles from Independence, MO)
- 3 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Demographic Data for Independence, MO
Moving to Independence, MO? Find some basic demographic data about Independence, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Independence, MO
Highest Education Level
Customer Service Representatives in Independence, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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