Customer Service Representative Jobs in Hannibal, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Quincy, IL (15 miles from Hannibal, MO)
- 7 hours ago
- Quincy, IL (15 miles from Hannibal, MO)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Quincy, IL (15 miles from Hannibal, MO)
- 7 hours ago
- Quincy, IL (15 miles from Hannibal, MO)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Quincy, IL (15 miles from Hannibal, MO)
- 6 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Quincy, IL (15 miles from Hannibal, MO)
- 9 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Quincy, IL (15 miles from Hannibal, MO)
- 11 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 11 days ago
PAY RATE: $15.61-$21.07 BASED ON RELEVANT EXPERIENCE COMPETITIVE BENEFITS Click here#to review our complete Total Rewards Guide.# 401K#+ 4% matching Up to 4 weeks paid time off in first year...
Customer Support Specialist - Quincy, IL
- Quincy, IL (15 miles from Hannibal, MO)
- 14 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 14 days ago
Detailed responsibilities for this position include: Customer service, to include: order taking, order entry and processing; handling initial customer complaints; handle product returns, credit and...
Customer Service Representative
- Quincy, IL (15 miles from Hannibal, MO)
- 14 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 14 days ago
In support of the role as key customer contact, the Customer Service Representative interacts with MTE internal resources in Sales, Shipping, Production, Engineering, Scheduling, Credit and Quality....
Customer Support Specialist - Quincy, IL
- Quincy, IL (15 miles from Hannibal, MO)
- 16 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 16 days ago
Detailed responsibilities for this position include: Customer service, to include: order taking, order entry and processing; handling initial customer complaints; handle product returns, credit and...
- Quincy, IL (15 miles from Hannibal, MO)
- 17 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 17 days ago
Customer Service Technician Customer Service Technician BH Job ID: 2208 SF Job Req ID: 13012 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an...
Senior Client Service Associate
- Quincy, IL (15 miles from Hannibal, MO)
- 22 days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 22 days ago
Senior Client Service Associate Location US-PA-Philadelphia ID 2025-7161 Category 1919ic Position Type Regular | Full Time Work Type Onsite What You'll Be Doing The Senior Portfolio Associate...
Customer Service Representative - Green America - 664
- Hannibal, MO
- 29 days ago
- Hannibal, MO
- 29 days ago
Summit Materials, LLC Customer Service Representative - Green America - 664 in Hannibal , Missouri Benefits Recession Resistant Industry Consistent work, with a work/life balance Overtime Opportunities...
Retail Customer Service Associate
- Quincy, IL (15 miles from Hannibal, MO)
- 45+ days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Company Description Worldwide TechServices is a global leader in delivering technology services and solutions to the worlds most demanding clients. Headquartered in Billerica, MA; we provide...
Customer Service Rep(02918) - 2501 Broadway
- Quincy, IL (15 miles from Hannibal, MO)
- 60+ days ago
- Quincy, IL (15 miles from Hannibal, MO)
- 60+ days ago
Customer Service Representatives earn a starting wage of $15.00/hr. Low cost health insurance is also available after 30 days of employment....
Customer Service Rep(01579) - 4315 McMasters Avenue
- Hannibal, MO
- 90+ days ago
- Hannibal, MO
- 90+ days ago
Customer Service Representative: Offer smiles to customers over the phone and in person. Data entry of customer information into our point of sales system. Help with all general restaurant duties....
Demographic Data for Hannibal, MO
Moving to Hannibal, MO? Find some basic demographic data about Hannibal, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hannibal, MO
Highest Education Level
Customer Service Representatives in Hannibal, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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