Customer Service Representative Jobs in Grandview, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Olathe, KS (15 miles from Grandview, MO)
- 1 day ago
- Olathe, KS (15 miles from Grandview, MO)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Overland Park, KS (8 miles from Grandview, MO)
- 8 hours ago
- Overland Park, KS (8 miles from Grandview, MO)
- 8 hours ago
Description Schedule: Monday - Friday 5am-1:30pm Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care...
Customer Service Representative (CSR)
- Kansas City, MO (16 miles from Grandview, MO)
- 14 hours ago
- Kansas City, MO (16 miles from Grandview, MO)
- 14 hours ago
$10.00 Per Hour DOE (Depends on Experience) Customer Service Representative (CSR) Hevlaure and Company LLC Occupation: Customer Service Representatives Location: Kansas City, MO - 64111 Positions available...
Client Service Representative III
- Lenexa, KS (10 miles from Grandview, MO)
- 19 hours ago
- Lenexa, KS (10 miles from Grandview, MO)
- 19 hours ago
Category Customer Service Location Lenexa, Kansas Job function Operations Job family Client Services Shift Evening Employee type Regular Full-Time Work mode Remote Client Service Representative...
Private Wealth Client Service Specialist II
- Leawood, KS (7 miles from Grandview, MO)
- 19 hours ago
- Leawood, KS (7 miles from Grandview, MO)
- 19 hours ago
The Private Wealth Management Operations Support team assists clients and associates in the delivery of wealth management advice and solutions. As the Client Service Specialist II, you will be...
Bilingual Customer Service Specialist (Spanish)
- Shawnee, KS (13 miles from Grandview, MO)
- 1 day ago
- Shawnee, KS (13 miles from Grandview, MO)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Treasury Management Customer Service Representative
- Kansas City, MO (16 miles from Grandview, MO)
- 1 day ago
- Kansas City, MO (16 miles from Grandview, MO)
- 1 day ago
Job Details Job Location : Kansas City Barry Branch - Kansas City, MO Position Type : Full Time Salary Range : Undisclosed Description PRIMARY PURPOSE OF JOB The Treasury Management Customer Service...
Customer Care Representative I
- Lenexa, KS (10 miles from Grandview, MO)
- 1 day ago
- Lenexa, KS (10 miles from Grandview, MO)
- 1 day ago
Overview Customer Care Representative I - Lenexa, KS Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple...
Customer Service Inside Sales Rep
- Kansas City, MO (16 miles from Grandview, MO)
- 1 day ago
- Kansas City, MO (16 miles from Grandview, MO)
- 1 day ago
Talks with customers by phone to assist with auto glass installation > Determines charges for parts requested > Schedules glass technicians > Adjusts complaints concerning billing or service...
- Overland Park, KS (8 miles from Grandview, MO)
- 1 day ago
- Overland Park, KS (8 miles from Grandview, MO)
- 1 day ago
Description Shamrock Roofing & Construction is a family-owned roofing and construction company headquartered in Kansas City and has been operating since 1977. In the last few years, our business...
- Lees Summit, MO (9 miles from Grandview, MO)
- 1 day ago
- Lees Summit, MO (9 miles from Grandview, MO)
- 1 day ago
Summary The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The goal of...
Motorcycle Sales Associate/Fit Specialist
- Olathe, KS (15 miles from Grandview, MO)
- 1 day ago
- Olathe, KS (15 miles from Grandview, MO)
- 1 day ago
Job Title: Fit Specialist Department: Motorcycle Sales Supervisor: Sales Management Team Summary Description Focus on the in-store customer experience; follow up with dealership customers &...
- Kansas City, MO (16 miles from Grandview, MO)
- 2 days ago
- Kansas City, MO (16 miles from Grandview, MO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Overland Park, KS (8 miles from Grandview, MO)
- 2 days ago
- Overland Park, KS (8 miles from Grandview, MO)
- 2 days ago
Customer Service Representative The Customer Service Representative plays a key role in supporting company goals by providing professional interactions with clients....
Mexico Customer Service Account Specialist
- Lenexa, KS (16 miles from Grandview, MO)
- 2 days ago
- Lenexa, KS (16 miles from Grandview, MO)
- 2 days ago
Help distribute and handle workload during the vacations of another Customer Service Representative, to responsible ensure and reduce negative impacts on them during this absence....
Demographic Data for Grandview, MO
Moving to Grandview, MO? Find some basic demographic data about Grandview, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grandview, MO
Highest Education Level
Customer Service Representatives in Grandview, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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