Customer Service Representative Jobs in Gerald, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Washington, MO (16 miles from Gerald, MO)
- 3 days ago
- Washington, MO (16 miles from Gerald, MO)
- 3 days ago
Expand Your Career as a Customer Service Representative in a Growing Company At ProMach, we’re looking for people who want to shine....
Customer Service Representative
- Union, MO (16 miles from Gerald, MO)
- 6 days ago
- Union, MO (16 miles from Gerald, MO)
- 6 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Seasonal Retail Sales Associate
- Washington, MO (16 miles from Gerald, MO)
- 8 days ago
- Washington, MO (16 miles from Gerald, MO)
- 8 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Care Specialist I - Residential
- Owensville, MO (10 miles from Gerald, MO)
- 30+ days ago
- Owensville, MO (10 miles from Gerald, MO)
- 30+ days ago
The Customer Service Representative will serve as a role model/mentor and provides leadership in the areas of customer service. This is an in-office role, Monday through Friday....
Customer Service Rep(01559) - 326 E 5th St
- Washington, MO (16 miles from Gerald, MO)
- 60+ days ago
- Washington, MO (16 miles from Gerald, MO)
- 60+ days ago
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza company in the world and in every neighborhood! You will be...
Customer Service Rep(01556) - 408 Highway 50 West
- Union, MO (16 miles from Gerald, MO)
- 60+ days ago
- Union, MO (16 miles from Gerald, MO)
- 60+ days ago
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza company in the world and in every neighborhood! You will be...
Customer Service Rep(01633) - 940a Plaza Dr.
- Saint Clair, MO (18 miles from Gerald, MO)
- 60+ days ago
- Saint Clair, MO (18 miles from Gerald, MO)
- 60+ days ago
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment Stock ingredients from delivery area...
- Washington, MO (16 miles from Gerald, MO)
- 90+ days ago
- Washington, MO (16 miles from Gerald, MO)
- 90+ days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Demographic Data for Gerald, MO
Moving to Gerald, MO? Find some basic demographic data about Gerald, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gerald, MO
Highest Education Level
Customer Service Representatives in Gerald, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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