Customer Service Representative Jobs in Florissant, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales Associate - Training Provided!
- Eye Care Partners
- Saint Louis, MO (15 miles from Florissant, MO)
- 14 days ago
- Eye Care Partners
- Saint Louis, MO (15 miles from Florissant, MO)
- 14 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
Store Customer Service Specialist
- Ballwin, MO (17 miles from Florissant, MO)
- 2 hours ago
- Ballwin, MO (17 miles from Florissant, MO)
- 2 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Ballwin, MO (17 miles from Florissant, MO)
- 3 hours ago
- Ballwin, MO (17 miles from Florissant, MO)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Security Officer FT & PT Location: Maryland Heights, MO Rate: $17.00-$20.00/HR At Securitas, we have business operations in 45 markets and capabilities from guarding to...
Provider Customer Service Call and Chat Representative - National Remote
- Maryland Heights, MO (7 miles from Florissant, MO)
- 7 hours ago
- Maryland Heights, MO (7 miles from Florissant, MO)
- 7 hours ago
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of...
Remote WorkMember Service Representative (Full-Time) - Maplewood
- Saint Louis, MO (15 miles from Florissant, MO)
- 11 hours ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 11 hours ago
Navy Federal Credit Union Member Service Representative (Full-Time) - Maplewood in St. Louis , Missouri Overview To provide members and prospective members the full range of products and services...
Retail Customer Service Associate
- O Fallon, MO (17 miles from Florissant, MO)
- 15 hours ago
- O Fallon, MO (17 miles from Florissant, MO)
- 15 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Rec Marine Customer Service Representative
- O Fallon, MO (17 miles from Florissant, MO)
- 15 hours ago
- O Fallon, MO (17 miles from Florissant, MO)
- 15 hours ago
Come and grow your career with Chubb Personal Lines! We're looking for Customer Service Professionals in our O'Fallon, MO office. This role is for professionals who want to provide our agency...
Remote WorkCustomer Service Sample Entry Analyst
- Saint Louis, MO (15 miles from Florissant, MO)
- 16 hours ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 16 hours ago
Details: Job Title: Customer Service Sample Entry Analyst Location: St. Louis, MO Zip Code: 63102 Start Date: Right Away Job Type: Contract Keywords: #CustomerService #SampleEntryAnalyst...
St. Louis - Sales and Customer Service Administrative Assistant
- Saint Peters, MO (10 miles from Florissant, MO)
- 16 hours ago
- Saint Peters, MO (10 miles from Florissant, MO)
- 16 hours ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Client Service Associate, Shared Support Team
- Saint Louis, MO (15 miles from Florissant, MO)
- 21 hours ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 21 hours ago
Client Service Associate At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund goals. Those numbers represent...
Customer Service Sample Entry Analyst
- Saint Louis, MO (15 miles from Florissant, MO)
- 1 day ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 1 day ago
Customer Service Associate Job Description This position requires on-site presence from Monday to Friday, 7 am - 3:30 pm. The Quality Assurance and Analytical Laboratories department is comprised...
Customer Service Representative - B084 - Hazelwood, MO
- Hazelwood, MO (1 mile from Florissant, MO)
- 1 day ago
- Hazelwood, MO (1 mile from Florissant, MO)
- 1 day ago
Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...
Customer Service Representative - Part-Time
- Saint Louis, MO (15 miles from Florissant, MO)
- 1 day ago
- Saint Louis, MO (15 miles from Florissant, MO)
- 1 day ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
- Fenton, MO (22 miles from Florissant, MO)
- 1 day ago
- Fenton, MO (22 miles from Florissant, MO)
- 1 day ago
Job Description: The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting...
Demographic Data for Florissant, MO
Moving to Florissant, MO? Find some basic demographic data about Florissant, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Florissant, MO
Highest Education Level
Customer Service Representatives in Florissant, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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