Customer Service Representative Jobs in Farmington, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Fredericktown, MO (14 miles from Farmington, MO)
- 2 days ago
- Fredericktown, MO (14 miles from Farmington, MO)
- 2 days ago
Req ID: 452771 Address: 1500 Highway 72 W Fredericktown, MO, 63645 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Part -Time Customer Service Security Officer Former military / law enforcement encouraged to apply!! Location: Farmington, MO Rate: $18.20/HR At Securitas, on-site Security Officers are the...
Center experience preferred Willingness to strive for exceptional efficiency and accuracy Exceptional customer service skills Ability to interact and contribute in a team environment Qualifications...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Rep(01538) - 305 E Karsch Blvd
- Farmington, MO
- 11 days ago
- Farmington, MO
- 11 days ago
Company Description Job Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties...
Customer Service Rep(01677) - 40 Plaza Dr
- Ste Genevieve, MO (15 miles from Farmington, MO)
- 60+ days ago
- Ste Genevieve, MO (15 miles from Farmington, MO)
- 60+ days ago
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment Stock ingredients from delivery area...
Customer Service Rep(01612) - 12 East Main St.
- Park Hills, MO (11 miles from Farmington, MO)
- 90+ days ago
- Park Hills, MO (11 miles from Farmington, MO)
- 90+ days ago
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment Stock ingredients from delivery area...
Customer Service Rep(01690) - 48 Berry Rd.
- Bonne Terre, MO (15 miles from Farmington, MO)
- 90+ days ago
- Bonne Terre, MO (15 miles from Farmington, MO)
- 90+ days ago
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment Stock ingredients from delivery area...
Customer Service Rep(01642) - 201 E College Ave
- Fredericktown, MO (14 miles from Farmington, MO)
- 90+ days ago
- Fredericktown, MO (14 miles from Farmington, MO)
- 90+ days ago
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment Stock ingredients from delivery area...
Demographic Data for Farmington, MO
Moving to Farmington, MO? Find some basic demographic data about Farmington, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Farmington, MO
Highest Education Level
Customer Service Representatives in Farmington, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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