Customer Service Representative Jobs in Columbia, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representatives can put themselves in our Customers' shoes and advocate for them when necessary....
Customer Service Product Specialist - Columbia, MO
- Columbia, MO
- 15 hours ago
- Columbia, MO
- 15 hours ago
Are you passionate about helping others and delivering exceptional service? Manpower is partnering with American Outdoor Brands in Columbia, MO and were seeking dedicated individuals to join our...
Job Description: The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting...
(18 yrs+ to apply) Assistant Customer Service Manager - Providence (Columbia, MO)
- Columbia, MO
- 20 hours ago
- Columbia, MO
- 20 hours ago
This is not an official description, but represents major responsibilities an Assistant Customer Service Manager can expect to perform. You could expect the position of Assistant Customer Service...
Customer Services Representative $18.83 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location...
COMPANY PROFI LE Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 200+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma,...
COMPANY PROFILE Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 200+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma,...
About BTC Bank BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous,...
Customer Service Representative (Sr. Loan Consultant)
- Columbia, MO
- 8 days ago
- Columbia, MO
- 8 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative - 2nd Shift 3.1 3.1 out of 5 stars Columbia, MO 65202 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative - 2nd Shift
- Columbia, MO (10 miles from Columbia, MO)
- 10 days ago
- Columbia, MO (10 miles from Columbia, MO)
- 10 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Compensation: $17.89/hour Due to critical service need of the communities we serve, we are offering a $1000 sign-on bonus.* We are eager to continue to provide quality and compassionate care in...
About The Role: As a Customer Service Representative at Veterans United, you'll be the friendly voice that helps guide callers to the answers they need....
Customer Service Representative - Part-Time (Monday - Friday, 4pm - 9pm)
- Columbia, MO
- 18 days ago
- Columbia, MO
- 18 days ago
About The Role: As a Customer Service Representative at Veterans United, youll be the friendly voice that helps guide callers to the answers they need....
Demographic Data for Columbia, MO
Moving to Columbia, MO? Find some basic demographic data about Columbia, MO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Columbia, MO
Highest Education Level
Customer Service Representatives in Columbia, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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