Customer Service Representative Jobs in Columbia, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Monday - Friday, 6am - 2pm)
- Columbia, MO
- 6 hours ago
- Columbia, MO
- 6 hours ago
About The Role: As a Customer Service Representative at Veterans United, youll be the friendly voice that helps guide callers to the answers they need....
We are hiring a full-time creative, resourceful customer service representative (CSR) in Columbia, MO....
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Customer Service Representative - Overnight (Monday - Friday, 10pm - 6am)
- Columbia, MO
- 6 days ago
- Columbia, MO
- 6 days ago
About The Role: As a Customer Service Representative at Veterans United, you'll be the friendly voice that helps guide callers to the answers they need....
Customer Service Representative (Loan Consultant II)
- Columbia, MO
- 7 days ago
- Columbia, MO
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Fulton, MO (16 miles from Columbia, MO)
- 7 days ago
- Fulton, MO (16 miles from Columbia, MO)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Posting Number 3826P Position Title Utility Customer Service Representative I Department Finance Job Code 01216 FLSA Status Non-Exempt Union Code/Affiliation Unrepresented Division UTILITY CUSTOMER...
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative (Loan Consultant II)
- Columbia, MO
- 9 days ago
- Columbia, MO
- 9 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
EquipmentShare is Hiring a Customer Support Specialist I EquipmentShare is searching for a Customer Support Specialist I for our corporate office in Columbia, MO, to support our team as the...
COMPANY PROFI LE Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 200+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma,...
Customer Service Rep(01503) - 1500 Interstate 70 Dr SW
- Columbia, MO
- 10 days ago
- Columbia, MO
- 10 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Columbia, MO
Moving to Columbia, MO? Find some basic demographic data about Columbia, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia, MO
Highest Education Level
Customer Service Representatives in Columbia, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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