Customer Service Representative Jobs in Chesterfield, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 113 Jobs

Store Customer Service Specialist

  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 2 hours ago
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 2 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • Ballwin, MO (6 miles from Chesterfield, MO)
  • 3 hours ago
  • Ballwin, MO (6 miles from Chesterfield, MO)
  • 3 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Security Officer FT & PT

  • Florissant, MO (20 miles from Chesterfield, MO)
  • 5 hours ago
  • Florissant, MO (20 miles from Chesterfield, MO)
  • 5 hours ago

Customer Service Security Officer FT & PT Location: Maryland Heights, MO Rate: $17.00-$20.00/HR At Securitas, we have business operations in 45 markets and capabilities from guarding to...

Provider Customer Service Call and Chat Representative - National Remote

  • Maryland Heights, MO (13 miles from Chesterfield, MO)
  • 7 hours ago
  • Maryland Heights, MO (13 miles from Chesterfield, MO)
  • 7 hours ago

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of...

Remote Work

Customer Service Representative

  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 14 hours ago
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 14 hours ago

Store 4701684: 2200 Granville Road, Wentzville, Missouri 63385 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 15 hours ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 15 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Rec Marine Customer Service Representative

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 15 hours ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 15 hours ago

Come and grow your career with Chubb Personal Lines! We're looking for Customer Service Professionals in our O'Fallon, MO office. This role is for professionals who want to provide our agency...

Remote Work

St. Louis - Sales and Customer Service Administrative Assistant

  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 16 hours ago
  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 16 hours ago

If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....

Customer Service Representative - B084 - Hazelwood, MO

  • Hazelwood, MO (18 miles from Chesterfield, MO)
  • 1 day ago
  • Hazelwood, MO (18 miles from Chesterfield, MO)
  • 1 day ago

Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...

Customer Relations Specialist

  • Fenton, MO (14 miles from Chesterfield, MO)
  • 1 day ago
  • Fenton, MO (14 miles from Chesterfield, MO)
  • 1 day ago

Job Description: The CRS is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out, verifying demographics and collecting...

Customer Relations Specialist - Crisis Center

  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 1 day ago
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 1 day ago

Job Description: The Customer Relations Specialist BHCC/YBHUC is part of the person-centered integrated care team and responsible for greeting patients as they arrive, check-in/check-out,...

Customer Service & Route Manager - Earth City, MO

  • Earth City, MO (15 miles from Chesterfield, MO)
  • 1 day ago
  • Earth City, MO (15 miles from Chesterfield, MO)
  • 1 day ago

Schedule : Monday - Friday & some weekends based on business need Other Forms of Compensation: Company Car Provided and Yearly bonus eligible Requirement : Management and Leadership background,...

Sr. Consumer Loan Specialist - Sales Customer Service

  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 1 day ago
  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 1 day ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Consumer Loan Specialist - Sales Customer Service

  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 1 day ago
  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 1 day ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Pharmacy Customer Service Associate

  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 1 day ago
  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Chesterfield, MO

Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.


Local
National
62,008
2,750
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Chesterfield, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Chesterfield, MO offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Chesterfield, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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