Customer Service Representative Jobs in Cape Girardeau, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time - Customer Service Associate - Tool Rental - Flexible
- Cape Girardeau, MO
- 4 days ago
- Cape Girardeau, MO
- 4 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
General Definition of Work Performs work responsible for providing professional, quality and timely customer service support to the Cape Girardeau utility billing customers. Essential Functions...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Commerical Loan Documentation/Scanning Specialist
- Jackson, MO (7 miles from Cape Girardeau, MO)
- 90+ days ago
- Jackson, MO (7 miles from Cape Girardeau, MO)
- 90+ days ago
Job Description: Responsibilities: Serve as the first point of contact for all our customers and handle all administrative duties of the branch office including but not limited to: preparation of...
Customer Service - Urgent Position Available
- Cape Girardeau, MO
- 29 days ago
- Cape Girardeau, MO
- 29 days ago
un Customer Service - Urgent Position Available compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Part Time Customer Service Worker - Aquatics
- Cape Girardeau, MO
- 45+ days ago
- Cape Girardeau, MO
- 45+ days ago
General Definition of Work Ensure financial management and customer service duties at the Cape Splash Family Aquatic Center, Jefferson Pool, and Central Municipal Pool. Essential Functions Takes...
Customer Service Rep(01520) - 2370 E Main St Jackson MO
- Jackson, MO (7 miles from Cape Girardeau, MO)
- 90+ days ago
- Jackson, MO (7 miles from Cape Girardeau, MO)
- 90+ days ago
Customer service representatives interact with customers throughout their shift therefore must know how to deal with various customer related issues....
Customer Service Rep(01626) - 110-B Perry Plaza
- Perryville, MO (19 miles from Cape Girardeau, MO)
- 90+ days ago
- Perryville, MO (19 miles from Cape Girardeau, MO)
- 90+ days ago
Customer service representatives interact with customers throughout their shift therefore must know how to deal with various customer related issues....
Demographic Data for Cape Girardeau, MO
Moving to Cape Girardeau, MO? Find some basic demographic data about Cape Girardeau, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cape Girardeau, MO
Highest Education Level
Customer Service Representatives in Cape Girardeau, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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