Customer Service Representative Jobs in Tupelo, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
What we do:**- Work in a blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research...
Customer Service Representative - Baldwyn
- Baldwyn, MS (21 miles from Tupelo, MS)
- 1 day ago
- Baldwyn, MS (21 miles from Tupelo, MS)
- 1 day ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Lab.Corp is seeking a...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Company Description Quality Logistics Systems, Inc. is a third-party logistics and transportation company with over 30 years of experience, specializing in personal, quality customer service and...
Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative, Full or Part Time
- Pontotoc, MS (15 miles from Tupelo, MS)
- 11 days ago
- Pontotoc, MS (15 miles from Tupelo, MS)
- 11 days ago
Store 2721541: 2525 Hwy 15 N, Pontotoc, Mississippi 38863 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
What The Role Is: The TM Client Service Specialist will be responsible for delivering an exceptional client experience. This position will be responsible for handling all Treasury Management...
, detail-oriented, and customer-focused HR Customer Service Representative to join our Human Resources team....
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
We are currently seeking a Dispatcher/Customer Service Representative to join our team! Job Summary: Essential Duties & Responsibilities: Requirements: Must be 18 years of age or older....
Cadence Bank TM Client Service Specialist I TMCLI003317 in Tupelo , Mississippi Description What The Role Is: The TM Client Service Specialist will be responsible for delivering an exceptional...
Demographic Data for Tupelo, MS
Moving to Tupelo, MS? Find some basic demographic data about Tupelo, MS below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tupelo, MS
Highest Education Level
Customer Service Representatives in Tupelo, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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