Customer Service Representative Jobs in Tupelo, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Cadence Bank TM Client Service Specialist I TMCLI003317 in Tupelo , Mississippi Description What The Role Is: The TM Client Service Specialist will be responsible for delivering an exceptional...
Mississippi Employer Customer Service/Cashier in Belden , Mississippi Full job description This position is a 5:30 AM until 11 AM -12 PM 5 days a week, Tuesday - Saturday It includes helping...
This position is not a remote opportunity and report to the Flowood, MS office Monday - Friday* Job Summary - The Customer Support Specialist (CSS) is accountable for providing quality service to...
- Saltillo, MS (11 miles from Tupelo, MS)
- 6 days ago
- Saltillo, MS (11 miles from Tupelo, MS)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
What The Role Is: The TM Client Service Specialist will be responsible for delivering an exceptional client experience. This position will be responsible for handling all Treasury Management...
Renasant Bank Customer Experience Specialist 2024-11596 in Tupelo , Mississippi Customer Experience Specialist Job ID 2024-11596 Job Locations US-MS-Tupelo Overview The Customer Experience...
Overview The Customer Experience Specialist will work closely with other team members, in a professional call center environment, to provide exceptional service to our customers by answering...
Req ID: 453186 Address: 4601 McCullough Blvd. Tupelo, MS, 38804 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Pontotoc, MS (15 miles from Tupelo, MS)
- 30+ days ago
- Pontotoc, MS (15 miles from Tupelo, MS)
- 30+ days ago
Store 2721539: 125 Hwy 15, Pontotoc, Mississippi 38863 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05974) - 216 Starlyn Ave
- New Albany, MS (22 miles from Tupelo, MS)
- 60+ days ago
- New Albany, MS (22 miles from Tupelo, MS)
- 60+ days ago
Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers,...
Customer Service Rep(05986) - 116 Highway 15 N
- Pontotoc, MS (15 miles from Tupelo, MS)
- 90+ days ago
- Pontotoc, MS (15 miles from Tupelo, MS)
- 90+ days ago
Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers,...
Demographic Data for Tupelo, MS
Moving to Tupelo, MS? Find some basic demographic data about Tupelo, MS below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tupelo, MS
Highest Education Level
Customer Service Representatives in Tupelo, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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