Customer Service Representative Jobs in Mississippi
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
See for information regarding this classificationsTypically requires High School Diploma or equivalent and 5-7 years of experience.
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Store - MPHS-OLIVE BRANCH, MS Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Service Rep(05920) - 3203 Hardy St
- Hattiesburg, MS
- 11 hours ago
- Hattiesburg, MS
- 11 hours ago
Job Description As an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Service Representatives are self-motivated and driven by a desire to exceed expectations....
Bilingual Customer Service Specialist (Spanish)
- Clarksdale, MS
- 21 hours ago
- Clarksdale, MS
- 21 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Medical Equipment Customer Service Representative
- Gulfport, MS
- 22 hours ago
- Gulfport, MS
- 22 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Cadence Bank TM Client Service Specialist I TMCLI003317 in Tupelo , Mississippi Description What The Role Is: The TM Client Service Specialist will be responsible for delivering an exceptional...
1st Mississippi Federal Credit Union Member Service Representative- Lobby Coordinator in Meridian , Mississippi Full job description Are you detail-oriented, customer-focused, and ready to take...
Mississippi Employer Customer Service/Cashier in Belden , Mississippi Full job description This position is a 5:30 AM until 11 AM -12 PM 5 days a week, Tuesday - Saturday It includes helping...
Wilson Language Training Customer Success Specialist in Jackson , Mississippi Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Sherwin-Williams Company Store Customer Service Specialist/2504966/Pearl in Pearl , Mississippi This position is essential to the success of our retail stores. Customer Service Specialists work...
This position is not a remote opportunity and report to the Flowood, MS office Monday - Friday* Job Summary - The Customer Support Specialist (CSS) is accountable for providing quality service to...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mississippi
Highest Education Level
Customer Service Representatives in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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