Customer Service Representative Jobs in Southaven, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Distribution Center Customer Service Representative
- WAI Global
- Southaven, MS
- 15 days ago
- WAI Global
- Southaven, MS
- 15 days ago
Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....
Customer Service Representative - FT
- Memphis, TN (13 miles from Southaven, MS)
- 12 hours ago
- Memphis, TN (13 miles from Southaven, MS)
- 12 hours ago
$13.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- Memphis, TN (13 miles from Southaven, MS)
- 23 hours ago
- Memphis, TN (13 miles from Southaven, MS)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Credit Customer Services Representative, Hybrid Flex Mid Shift with weekends
- Bartlett, TN (21 miles from Southaven, MS)
- 1 day ago
- Bartlett, TN (21 miles from Southaven, MS)
- 1 day ago
Id : 73946, Title : Credit Customer Services Representative, Hybrid Flex Mid Shift with weekends, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...938, ExternalPostedStartDate...
Representative-Customer Service Telephone
- Memphis, TN (13 miles from Southaven, MS)
- 1 day ago
- Memphis, TN (13 miles from Southaven, MS)
- 1 day ago
200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating: Light Activity Level Throughout Workday Physical Activity Requirements -...
Pharmacy Customer Service Associate
- Memphis, TN (13 miles from Southaven, MS)
- 1 day ago
- Memphis, TN (13 miles from Southaven, MS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Senior Representative - CuraScript SD - Hybrid/Memphis, TN
- Memphis, TN (13 miles from Southaven, MS)
- 2 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 2 days ago
Must be a current employee or contractor with The Cigna Group, Evernorth Health Services or one of their subsidiaries. A Customer Service Senior Representative is responsible for performing a...
Customer Service - Whole Foods
- Germantown, TN (15 miles from Southaven, MS)
- 2 days ago
- Germantown, TN (15 miles from Southaven, MS)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Member Service Representative I - Member Connect
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
Member Service Representative I - Member Connect 400 Monroe Ave, Memphis, TN 38103, USA Req #795 Wednesday, April 16, 2025 POSITION PURPOSE Provide excellent member service by effectively and...
Fulfillment Center Customer Service Agent
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
Requirements: Must have call center experience and distribution center experience. Familiarity with order fulfillment, shipping processes, or inventory management is a plus....
- West Memphis, AR (14 miles from Southaven, MS)
- 3 days ago
- West Memphis, AR (14 miles from Southaven, MS)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Full-Time) - Cordova
- Memphis, TN (13 miles from Southaven, MS)
- 4 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 4 days ago
['Navy Federal Credit Union', '3.9', 'Member Service Representative (Full-Time) - Cordova', 'Apply on employer site', 'Apply now', 'Cordova, TN', '', '$19.00 - $22.00', '\xa0', 'Per Hour', '\xa0',...
Customer Service Representative (CSR) - 1st Shift Logistics Customer Service Specialist
- Southaven, MS
- 4 days ago
- Southaven, MS
- 4 days ago
Your Role As a Customer Service Representative, you will work in the warehouse intercepting, processing, and keying orders into our system....
Customer Service Rep(5488) - 6490 Memphis-Arlington
- Memphis, TN (13 miles from Southaven, MS)
- 5 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 5 days ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Demographic Data for Southaven, MS
Moving to Southaven, MS? Find some basic demographic data about Southaven, MS below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Southaven, MS
Highest Education Level
Customer Service Representatives in Southaven, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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