Customer Service Representative Jobs in Picayune, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Customer Service Associate - Temporary

  • Abita Springs, LA (20 miles from Picayune, MS)
  • 4 days ago
  • Abita Springs, LA (20 miles from Picayune, MS)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(05217) - 875 Robert Blvd

  • Slidell, LA (21 miles from Picayune, MS)
  • 7 days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 7 days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Associate

  • Slidell, LA (21 miles from Picayune, MS)
  • 8 days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative: Slidell, LA

  • Slidell, LA (21 miles from Picayune, MS)
  • 9 days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 9 days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Slidell, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Retail Loss Prevention Customer Service Associate II

  • Slidell, LA (21 miles from Picayune, MS)
  • 15 days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 15 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Rep(05926) - 107 Live Oak Dr

  • Bay Saint Louis, MS (14 miles from Picayune, MS)
  • 21 days ago
  • Bay Saint Louis, MS (14 miles from Picayune, MS)
  • 21 days ago

Job DescriptionAs an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Retail Customer Service Cashier

  • Picayune, MS
  • 30+ days ago
  • Picayune, MS
  • 30+ days ago

Req ID: 453276 Address: 20 Hwy 607 Picayune, MS, 39466 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Rep(03057) - 2170 Gause Blvd W Ste 177

  • Slidell, LA (21 miles from Picayune, MS)
  • 60+ days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 60+ days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Rep(05987) - 221 Highway 26 West

  • Poplarville, MS (20 miles from Picayune, MS)
  • 90+ days ago
  • Poplarville, MS (20 miles from Picayune, MS)
  • 90+ days ago

Company Description Job Description FLEXIBLE HOURS, ANSWER PHONES,GREET CUSTOMERS, TAKE ORDERS ON A COMPUTER Qualifications Additional Information

Customer Service Rep(03058) - 201 SUPERIOR AVE

  • Bogalusa, LA (23 miles from Picayune, MS)
  • 90+ days ago
  • Bogalusa, LA (23 miles from Picayune, MS)
  • 90+ days ago

Company Description Job Description FLEXIBLE HOURS, ANSWER PHONES,GREET CUSTOMERS, TAKE ORDERS ON A COMPUTER Qualifications Additional Information

Retail Customer Service Associate

  • Slidell, LA (21 miles from Picayune, MS)
  • 30+ days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service/Sales

  • Slidell, LA (21 miles from Picayune, MS)
  • 30+ days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 30+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Sales & Customer Service Associate- Full Time

  • Slidell, LA (21 miles from Picayune, MS)
  • 45+ days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 45+ days ago

Overview Where Better Careers Begin! Massage Envy Slidell- 126 Town Center Pkwy Slidell, La 70458 Do you have a passion for helping others? At the Massage Envy Slidell franchise, we support and...

Customer Service Rep(05913) - 501 US-90

  • Bay Saint Louis, MS (14 miles from Picayune, MS)
  • 60+ days ago
  • Bay Saint Louis, MS (14 miles from Picayune, MS)
  • 60+ days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Customer Service Representative

  • Slidell, LA (21 miles from Picayune, MS)
  • 90+ days ago
  • Slidell, LA (21 miles from Picayune, MS)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Picayune, MS

Moving to Picayune, MS? Find some basic demographic data about Picayune, MS below.


Local
National
27,897
562
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Picayune, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Picayune, MS offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Picayune, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »