Customer Service Representative Jobs in Olive Branch, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 89 Jobs

Store Customer Service Specialist

  • Collierville, TN (15 miles from Olive Branch, MS)
  • 1 day ago
  • Collierville, TN (15 miles from Olive Branch, MS)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate

  • West Memphis, AR (23 miles from Olive Branch, MS)
  • 4 hours ago
  • West Memphis, AR (23 miles from Olive Branch, MS)
  • 4 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • West Memphis, AR (23 miles from Olive Branch, MS)
  • 4 hours ago
  • West Memphis, AR (23 miles from Olive Branch, MS)
  • 4 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Team Member; Part Time

  • Olive Branch, MS
  • 17 hours ago
  • Olive Branch, MS
  • 17 hours ago

Store - MPHS-OLIVE BRANCH, MS Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

Customer Service Representative

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago

POSITION SUMMARY: The Customer Service Representative (CSRs) will provide customers with the information and services they need to successfully promote and buy Radians products....

Customer Service Rep/Pizza Artist! Dominos Pizza - East Memphis

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Part Sales & Customer Service

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago

Provide customer service to our walk in and nationwide customers. We will teach how to sell the ornamental iron parts and security door lock product line. Must be able to lift up to 50 lbs. Job...

Customer Service Representative

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago

We're hiring for the position of Customer Service Representative (CSR)!...

Eyewear Customer Service/Sales Advisor Part Time

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 2 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 4 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 4 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Banking Customer Service

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago

Vaco Memphis is hiring a Deposit Operations Analyst for a banking establishment here in Memphis. The Deposit Operations Analyst will be responsible for all duties associated with the daily...

Customer Service Support Specialist

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago

Connect has partnered with our client in Memphis to find a Customer Service Representative!...

Customer Service Rep/Pizza Artist! Domino's Pizza - East Memphis

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 5 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service/Sales

  • Olive Branch, MS
  • 6 days ago
  • Olive Branch, MS
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Automotive Sales Associate-Toyota Memphis

  • Memphis, TN (21 miles from Olive Branch, MS)
  • 7 days ago
  • Memphis, TN (21 miles from Olive Branch, MS)
  • 7 days ago

Principle Toyota in Memphis Sales Consultant (Client Advisors) Average Earning Potential: $7,000 to $9,000+ Per Month! Are you looking for a dynamic and rewarding career that offers fantastic...

Demographic Data for Olive Branch, MS

Moving to Olive Branch, MS? Find some basic demographic data about Olive Branch, MS below.


Local
National
56,730
1,079
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Olive Branch, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Olive Branch, MS offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Olive Branch, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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