Customer Service Representative Jobs in Olive Branch, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Collierville, TN (15 miles from Olive Branch, MS)
- 1 day ago
- Collierville, TN (15 miles from Olive Branch, MS)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- West Memphis, AR (23 miles from Olive Branch, MS)
- 4 hours ago
- West Memphis, AR (23 miles from Olive Branch, MS)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- West Memphis, AR (23 miles from Olive Branch, MS)
- 4 hours ago
- West Memphis, AR (23 miles from Olive Branch, MS)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store - MPHS-OLIVE BRANCH, MS Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Service Representative
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
POSITION SUMMARY: The Customer Service Representative (CSRs) will provide customers with the information and services they need to successfully promote and buy Radians products....
Customer Service Rep/Pizza Artist! Dominos Pizza - East Memphis
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Memphis, TN (21 miles from Olive Branch, MS)
- 2 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 2 days ago
Provide customer service to our walk in and nationwide customers. We will teach how to sell the ornamental iron parts and security door lock product line. Must be able to lift up to 50 lbs. Job...
Customer Service Representative
- Memphis, TN (21 miles from Olive Branch, MS)
- 2 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 2 days ago
We're hiring for the position of Customer Service Representative (CSR)!...
Eyewear Customer Service/Sales Advisor Part Time
- Memphis, TN (21 miles from Olive Branch, MS)
- 2 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Memphis, TN (21 miles from Olive Branch, MS)
- 4 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 4 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
Vaco Memphis is hiring a Deposit Operations Analyst for a banking establishment here in Memphis. The Deposit Operations Analyst will be responsible for all duties associated with the daily...
Customer Service Support Specialist
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
Connect has partnered with our client in Memphis to find a Customer Service Representative!...
Customer Service Rep/Pizza Artist! Domino's Pizza - East Memphis
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Automotive Sales Associate-Toyota Memphis
- Memphis, TN (21 miles from Olive Branch, MS)
- 7 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 7 days ago
Principle Toyota in Memphis Sales Consultant (Client Advisors) Average Earning Potential: $7,000 to $9,000+ Per Month! Are you looking for a dynamic and rewarding career that offers fantastic...
Demographic Data for Olive Branch, MS
Moving to Olive Branch, MS? Find some basic demographic data about Olive Branch, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Olive Branch, MS
Highest Education Level
Customer Service Representatives in Olive Branch, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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