Customer Service Representative Jobs in Meridian, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
1st Mississippi Federal Credit Union Member Service Representative- Lobby Coordinator in Meridian , Mississippi Full job description Are you detail-oriented, customer-focused, and ready to take...
Retail Customer Service Cashier
- Toomsuba, MS (9 miles from Meridian, MS)
- 2 days ago
- Toomsuba, MS (9 miles from Meridian, MS)
- 2 days ago
Req ID: 453209 Address: 113 Will Garrett Rd. Toomsuba, MS, 39364 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available! Join a strong and continuously evolving team that helps our business grow....
Customer Service Representative - Store #512
- Collinsville, MS (20 miles from Meridian, MS)
- 21 days ago
- Collinsville, MS (20 miles from Meridian, MS)
- 21 days ago
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Join the 1 st Franklin team as a Customer Service Representative....
iQor Holdings - Tech Five, LLC Customer Service Sales Agent / Meridian in Meridian , Mississippi This position is for a Customer Care Agent with a company located in Meridian, MS. Summary: Handle...
Customer Service Representative - Store #501
- Lauderdale, MS (16 miles from Meridian, MS)
- 90+ days ago
- Lauderdale, MS (16 miles from Meridian, MS)
- 90+ days ago
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #513
- Marion, MS (9 miles from Meridian, MS)
- 90+ days ago
- Marion, MS (9 miles from Meridian, MS)
- 90+ days ago
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Rep(05927) - 2535 North Hill St
- Meridian, MS
- 90+ days ago
- Meridian, MS
- 90+ days ago
Company Description As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community,...
Demographic Data for Meridian, MS
Moving to Meridian, MS? Find some basic demographic data about Meridian, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Meridian, MS
Highest Education Level
Customer Service Representatives in Meridian, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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