Customer Service Representative Jobs in Holly Springs, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Customer Service Team Member; Part Time

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 17 hours ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 17 hours ago

Store - MPHS-OLIVE BRANCH, MS Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

Customer Service/Sales

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 6 days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Representative

  • Ashland, MS (16 miles from Holly Springs, MS)
  • 9 days ago
  • Ashland, MS (16 miles from Holly Springs, MS)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Distribution Customer Service Representative

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 11 days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 11 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Customer Account Representative

  • Holly Springs, MS
  • 11 days ago
  • Holly Springs, MS
  • 11 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative (Loan Consultant I)

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 12 days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 12 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Associate Job

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 12 days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 12 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 6810...

Customer Service Rep

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 12 days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 12 days ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

Customer Service Associate Job Olive Branch, MS

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 13 days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 13 days ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 6810...

Customer Service Rep/Pizza Artist! Olive Branch, MS

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 18 days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 18 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep/Pizza Artist! East Olive Branch, MS

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 45+ days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 45+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep/Pizza Artist! Olive Branch, MS

  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 60+ days ago
  • Olive Branch, MS (22 miles from Holly Springs, MS)
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(05994) - 272 Whaley Dr

  • Holly Springs, MS
  • 60+ days ago
  • Holly Springs, MS
  • 60+ days ago

Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers,...

Retail Customer Service Cashier

  • Holly Springs, MS
  • 90+ days ago
  • Holly Springs, MS
  • 90+ days ago

Req ID: 453638 Address: Hwy 78 (I-22) & Hwy 7 Holly Springs, MS, 38634 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Demographic Data for Holly Springs, MS

Moving to Holly Springs, MS? Find some basic demographic data about Holly Springs, MS below.


Local
National
14,037
239
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Holly Springs, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Holly Springs, MS offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Holly Springs, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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