Customer Service Representative Jobs in Hattiesburg, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent 1 (Part Time, Temporary, Work from Home)
- Hattiesburg, MS
- 4 hours ago
- Hattiesburg, MS
- 4 hours ago
JOB TITLE: Customer Service Agent I (Part Time, Temporary, Work from Home) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING PRINCIPLES: Make every interaction...
Remote WorkCustomer Service Rep(05920) - 3203 Hardy St
- Hattiesburg, MS
- 17 hours ago
- Hattiesburg, MS
- 17 hours ago
Job Description As an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
This position is not a remote opportunity and report to the Flowood, MS office Monday - Friday* Job Summary - The Customer Support Specialist (CSS) is accountable for providing quality service to...
Req ID: 453203 Address: 283 Ira Hudson Rd Hattiesburg, MS, 39401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Richton, MS (24 miles from Hattiesburg, MS)
- 9 days ago
- Richton, MS (24 miles from Hattiesburg, MS)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Account Services
- Hattiesburg, MS
- 10 days ago
- Hattiesburg, MS
- 10 days ago
Customer Service Representative - Account Services 2902 W Arlington Loop, Hattiesburg, MS 39401, USA Req #4323 Wednesday, February 26, 2025 POSITION SUMMARY: The Customer Service Representative verifies...
Medical Equipment Customer Service Representative
- Hattiesburg, MS
- 12 days ago
- Hattiesburg, MS
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Hattiesburg
- Hattiesburg, MS
- 12 days ago
- Hattiesburg, MS
- 12 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative II - Hattiesburg, MS
- Hattiesburg, MS
- 23 days ago
- Hattiesburg, MS
- 23 days ago
Customer Service Representative II - Hattiesburg, MS Regular Full-Time Staff Hattiesburg, MS, US 5 days ago Requisition ID: 2396 Who We Are: Southern Bancorp is more than a bank....
Customer Service Rep(05984) - 800 Hill Street
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 26 days ago
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 26 days ago
Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information
Sales Associate - Hattiesburg, MS - Sports Medicine
- Hattiesburg, MS
- 27 days ago
- Hattiesburg, MS
- 27 days ago
Work Flexibility: Field-based The company Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Loan Servicing & Customer Service Specialist
- Hattiesburg, MS
- 30+ days ago
- Hattiesburg, MS
- 30+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Loan Servicing Customer Service Representative
- Hattiesburg, MS
- 60+ days ago
- Hattiesburg, MS
- 60+ days ago
Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....
Loan Servicing Customer Service Representative (Part Time)
- Hattiesburg, MS
- 60+ days ago
- Hattiesburg, MS
- 60+ days ago
Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....
Demographic Data for Hattiesburg, MS
Moving to Hattiesburg, MS? Find some basic demographic data about Hattiesburg, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hattiesburg, MS
Highest Education Level
Customer Service Representatives in Hattiesburg, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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