Customer Service Representative Jobs in Hattiesburg, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
as a Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Loan Servicing Customer Service Representative
- Hattiesburg, MS
- 12 days ago
- Hattiesburg, MS
- 12 days ago
Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....
Sales & Customer Service Associate Full-Time
- Hattiesburg, MS
- 19 days ago
- Hattiesburg, MS
- 19 days ago
Overview Where Better Careers Begin! Massage Envy Hattiesburg - 6119 US Hwy 98 Suite 40 Hattiesburg MS 39402 Do you have a passion for helping others? At the Massage Envy Hattiesburg franchise, we...
Sales & Customer Service Associate Part-Time
- Hattiesburg, MS
- 19 days ago
- Hattiesburg, MS
- 19 days ago
Overview Where Better Careers Begin! Massage Envy Hattiesburg- 6169 US Highway 98 Suite 40 Hattiesburg MS 39402 Do you have a passion for helping others? At the Massage Envy Hattiesburg franchise,...
Join Our Team and Make an Impact in Human Resources! Are you a people-oriented professional with strong organizational skills? Do you thrive in a fast-paced environment where you can make a...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05921) - 1272 Evelyn Gandy Pkwy
- Petal, MS (7 miles from Hattiesburg, MS)
- 29 days ago
- Petal, MS (7 miles from Hattiesburg, MS)
- 29 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Rep(05920) - 3203 Hardy St
- Hattiesburg, MS
- 30+ days ago
- Hattiesburg, MS
- 30+ days ago
Job Description As an CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Req ID: 453203 Address: 283 Ira Hudson Rd Hattiesburg, MS, 39401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Rep(05984) - 800 Hill Street
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 60+ days ago
- Ellisville, MS (21 miles from Hattiesburg, MS)
- 60+ days ago
Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information
Loan Servicing & Customer Service Specialist
- Hattiesburg, MS
- 60+ days ago
- Hattiesburg, MS
- 60+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Loan Servicing Customer Service Representative (Part Time)
- Hattiesburg, MS
- 90+ days ago
- Hattiesburg, MS
- 90+ days ago
Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service / Administrative Assistant
- Hattiesburg, MS
- 30+ days ago
- Hattiesburg, MS
- 30+ days ago
About Us Schopmeyer Medicare, Health & Life is a family-owned business in Madison, MS. In just four years, we've grown to serving over 1,000 clients with health insurance. Our primary focus is...
Demographic Data for Hattiesburg, MS
Moving to Hattiesburg, MS? Find some basic demographic data about Hattiesburg, MS below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hattiesburg, MS
Highest Education Level
Customer Service Representatives in Hattiesburg, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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