Customer Service Representative Jobs in Gulfport, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 28 Jobs

Medical Equipment Customer Service Representative

  • Gulfport, MS
  • 1 day ago
  • Gulfport, MS
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate

  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 1 day ago
  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Cashier

  • Gulfport, MS
  • 2 days ago
  • Gulfport, MS
  • 2 days ago

Req ID: 453272 Address: 9240 County Farm Rd Gulfport, MS, 39503 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative

  • Gulfport, MS
  • 5 days ago
  • Gulfport, MS
  • 5 days ago

QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...

Customer Service Representative-7

  • Biloxi, MS (10 miles from Gulfport, MS)
  • 5 days ago
  • Biloxi, MS (10 miles from Gulfport, MS)
  • 5 days ago

ELS is hiring for the position of Customer Service Representative-7 in Biloxi, Mississippi....

Customer Service/Sales

  • Gulfport, MS
  • 6 days ago
  • Gulfport, MS
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Associate/CUSTO044190/Gulfport

  • Gulfport, MS
  • 9 days ago
  • Gulfport, MS
  • 9 days ago

Ollie's Bargain Outlet, Inc. Customer Service Associate/CUSTO044190/Gulfport in Gulfport , Mississippi Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates...

Sales & Customer Service Associate Part-Time

  • Diberville, MS (10 miles from Gulfport, MS)
  • 13 days ago
  • Diberville, MS (10 miles from Gulfport, MS)
  • 13 days ago

Overview Where Better Careers Begin! Massage Envy DIberville - 3920 Promenade Parkway Suite H DIberville MS 39540 Do you have a passion for helping others? At the Massage Envy DIberville...

Sales & Customer Service Associate Full-Time

  • Diberville, MS (10 miles from Gulfport, MS)
  • 13 days ago
  • Diberville, MS (10 miles from Gulfport, MS)
  • 13 days ago

Overview Where Better Careers Begin! Massage Envy DIberville - 3920 Promenade Parkway Suite H DIberville MS 39540 Do you have a passion for helping others? At the Massage Envy DIberville...

Customer Service Associate

  • Gulfport, MS
  • 15 days ago
  • Gulfport, MS
  • 15 days ago

Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...

Customer Service Representative - East Gulfport

  • Gulfport, MS
  • 17 days ago
  • Gulfport, MS
  • 17 days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representative provide the best experience to our customers to earn their continued business....

Customer Service Representative

  • Gulfport, MS
  • 18 days ago
  • Gulfport, MS
  • 18 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Sales Associate - Hattiesburg, MS - Sports Medicine

  • Biloxi, MS (10 miles from Gulfport, MS)
  • 25 days ago
  • Biloxi, MS (10 miles from Gulfport, MS)
  • 25 days ago

Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...

Customer Support Specialist

  • Gulfport, MS
  • 27 days ago
  • Gulfport, MS
  • 27 days ago

This position is not a remote opportunity and report to the Flowood, MS office Monday - Friday* Job Summary - The Customer Support Specialist (CSS) is accountable for providing quality service to...

Customer Service Rep(05903) - 2260 Bienville Blvd

  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 30+ days ago
  • Ocean Springs, MS (18 miles from Gulfport, MS)
  • 30+ days ago

Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....

Demographic Data for Gulfport, MS

Moving to Gulfport, MS? Find some basic demographic data about Gulfport, MS below.


Local
National
93,966
2,127
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Gulfport, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gulfport, MS offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gulfport, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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