Customer Service Representative Jobs in Flowood, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative III
- Jackson, MS (5 miles from Flowood, MS)
- 1 day ago
- Jackson, MS (5 miles from Flowood, MS)
- 1 day ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Customer Service Representative - PT R0171902
- Jackson, MS (5 miles from Flowood, MS)
- 2 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 2 days ago
This is a Job Description for a Customer Service Representative -- PT in Jackson, MS.Summary: Immediately hiring!...
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (8 miles from Flowood, MS)
- 2 days ago
- Ridgeland, MS (8 miles from Flowood, MS)
- 2 days ago
Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Customer Service Rep (5970) - 902 West Government Street
- Brandon, MS (15 miles from Flowood, MS)
- 2 days ago
- Brandon, MS (15 miles from Flowood, MS)
- 2 days ago
Company Description As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community,...
- Jackson, MS (5 miles from Flowood, MS)
- 3 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 3 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Jackson, MS (5 miles from Flowood, MS)
- 3 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 3 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Relations Specialist - South MS
- Pearl, MS (4 miles from Flowood, MS)
- 4 days ago
- Pearl, MS (4 miles from Flowood, MS)
- 4 days ago
### **Customer Relations Specialist - South MS**The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success...
Customer Care Specialist I / R8545 / Clinton, MS
- Clinton, MS (15 miles from Flowood, MS)
- 6 days ago
- Clinton, MS (15 miles from Flowood, MS)
- 6 days ago
This Position is for a Customer Care Specialsit I with a work location in Clinton, MS. Job Summary: The Customer Care Specialist I assists members or providers with routine service inquiries. Must...
Customer Service Associate - Temporary
- Madison, MS (12 miles from Flowood, MS)
- 8 days ago
- Madison, MS (12 miles from Flowood, MS)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Specialist I - Must reside in Mississippi
- Clinton, MS (15 miles from Flowood, MS)
- 8 days ago
- Clinton, MS (15 miles from Flowood, MS)
- 8 days ago
The Customer Care Specialist I assists members or providers with routine service inquiries. *Must reside within the state of Mississippi** Training Hours: Monday-Friday 8a-4:30p CST Post Training...
Customer Care Rep-Grants Ferry
- Jackson, MS (5 miles from Flowood, MS)
- 8 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 8 days ago
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
Customer Service Clerk-Pm & weekends
- Clinton, MS (15 miles from Flowood, MS)
- 9 days ago
- Clinton, MS (15 miles from Flowood, MS)
- 9 days ago
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
CPC Processor Customer Service
- Jackson, MS (5 miles from Flowood, MS)
- 9 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 9 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkCustomer Care Rep-Grant's Ferry
- Jackson, MS (5 miles from Flowood, MS)
- 10 days ago
- Jackson, MS (5 miles from Flowood, MS)
- 10 days ago
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
Customer Service Representative
- Madison, MS (12 miles from Flowood, MS)
- 10 days ago
- Madison, MS (12 miles from Flowood, MS)
- 10 days ago
Company Description Quality Logistics Systems, Inc. is a third-party logistics and transportation company with over 30 years of experience, specializing in personal, quality customer service and...
Demographic Data for Flowood, MS
Moving to Flowood, MS? Find some basic demographic data about Flowood, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Flowood, MS
Highest Education Level
Customer Service Representatives in Flowood, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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